Pune Pet Park - Dog day care center in Pune - Pune, India

I recently had the unfortunate experience of using Pune pet park for my dog's stay, and I must say it was far from satisfactory. The owner's rude behavior and frequent use of abusive language left me deeply disappointed. From the moment I stepped in, it was evident that customer service was not a priority. The owner's abrasive attitude created a hostile environment, making it uncomfortable for both pets and their owners. Communication was a major issue; the owner's lack of professionalism was apparent in every interaction. Instead of addressing concerns with courtesy, they chose to resort to offensive language, creating an unwelcoming atmosphere. I strongly advise pet owners to explore alternative options for their furry friends, as the negative experience at Pune pet park outweighs any potential benefits. A pet-friendly environment should extend to both animals and their owners, and unfortunately, this establishment falls short in that regard. In conclusion, my stay at Pune pet park was marred by the owner's disrespectful behavior, and I cannot recommend this hostel to anyone seeking a positive and caring environment for their pets.

Pune Pet Park - I have a sunconure bird as pet. I use to drop my pet everytime here, whenever I use to travel out of town. In my experience, one of the times the cage of my bird was never cleaned and on asking them about the same they got angry. My bird after coming from the pet park use to eat as if he never got food there. (I use to provide them with my birds food as well) They use to never return the left over food back to me. The owner Derik was very rude. Once, I wanted to pick up my bird at 10 pm, he denied and said not to come. I was about to drop my bird once in evening at 5 pm, I was denied and told to drop him before 4 pm. Infact, their website do give an option to select timings post 4pm. They should have made changes in their website, as verbally they don't accept anything. They use to charge always an administration fees, on top of that 250 Rs per day for bird, and also I use to provide my birds food as well. Derik directly told me we don't want to keep your pet as it is we have enough pets due to Diwali. How unprofessional these people could be. I would post the screenshots of my conversations with them of WhatsApp which proves clearly they never wanted to keep my bird. They have rules and we understand, but you can't speak to your customers in such an unprofessional and rude tone. Their website should not allow to choose a timing for a pick up if they don't allow. We use to fill up online forms and clearly mention the drop and pick up timings. They have everything online, after which they use to still not accept it. I would want people who leave their pets there to be careful about the same. This is a high Caution state.

The place is amazingly huge and when it's fully ready it will be a fun place for your fur babies (currently all facilities are not ready) We had gone to celebrate my baby boy's 2nd birthday, he loves swimming. We were met by an extremely friendly gentleman Mr Kevin, he guided us quickly to the clinic where Buzzo was vaccinated and then taken straight to the pool for his fun swim. Buzzo enjoyed every minute in the pool with Kevin keeping him company in the pool, monitoring and engaging him in pool activities. Thank you for the wonderful experience.

Great great place. My dog Phoebe has been going there for stay at least once in a couple of months. She loves it there. Derek is great with dogs and he is a very genuine person. Once you take yearly package its just 500 bucks for a day, which is very economical given everything inclusive. These guys love the dogs that they take, this is very important for me to know if my dog is going to stay with them

Avoiding going there, just after reading the owner replies to the ratings/comments. It doesn't matter if you are right you have to be humble and graceful. But here you are abusing. Just imagine what if those negative ratings are true ? It's a risk to our pets and may be to pet parents also

Extremely rude owner. Facility is too far in and location is hard to reach even by map. Was going in circles around the same area for 20 min, while carrying my dead kitten with me. Went there to perform last rites for my kitten. He took rudeness to a whole another level. He was saying I have better work to do rather than waiting for people like you. All the work was being done by his staff only and he did not even have to be there. How can a person be so emotionless and call himself a pet lover/caretaker. I bet all negative reviews are true. I would never take any of my pet (dead or alive) in his facility. Before anyone decides to go to this place first read his responses on all negative reviews, you will see the glimpse of his rudeness. Edit: In the night? You must be seeing US time zone. It was a day time. Dude you don't have to think of more lies just to satisfy your ego. You asked for live location? How many lies can you come up with? I saw more positive reviews that's why I came. But after interaction with you I read negatives. May god bless you, you really need someone to tell you how to treat people. And one more thing you only called once, I was already at your place by then. And thanks for providing me your services however rudely it maybe. Seems owners reply got lost after edit. Response from the owner: Ungratefullness at its height! We serve you in the middle of the night, we ask you for your live location and you cant even provide the same. You want to argue on not answering your phone even after providing you the service, I think it would have been much better if we refused serving people like you who are totally ungrateful. If you read all the reviews why did you come to us in the first place?

Hunting for a vacation home for my dear pet was ended , when I happened to visit the Pune Pet Park. It was indeed a pleasure to be there. Professionalism at its best, I should say. The animals are cared for with utmost love care n affection.The facilities on offer are commendable, worth the time spent there. Chatted up with Derek who is the owner of the property and ever so cordial. I will have no hesitation to keep my pet there. I recommend this place to all pet lovers. Keep up the good work! Many thanks Derek.

Pune Pet Park is a great place for your furry ones! They take a very good care of ur pet while u are away.... As a Gold Member , I m extremely happy and satisfied with the services, care and advises that Derek and Kevin provides time to time to ensure your pet is happy & healthy I strongly recommend this place as it is home away from home for ur pets