Hotel Surya - Hotel in Nainital - Kumaon, India

Never go this place, I booked this hotel with 4 rooms but when we reach, this guy send some other hotel with 3 rooms with 4 occupancy which was just beside this hotel,when we ask i booked surya hotel,he start argument with and threat us No food,no hygiene,staff were basterds, sab chor tha..

Rooms were cleaned and hygiene have maintained, service and food quality is good but sometimes delayed which is affordable, rest is location, hotel situated 500 mtr above mall road bit tedious to reach by walking from mll road, otherwise overall good Staff is good and polite we visited there from 9th June 23 to 11th June 23

It's a third class hotel I tell u why when I reach nainital I booked this hotel and it's showing 0.6 m away from mall road but it's not in the mall road it's in the nainital zoo road secondly the owner of the hotel is very rude that due to some glitchs the hotel is not booked so i called him and tell the situation so he starts abusing with me so i don't recommend this hotel and the owner is also like a uneducated person

first of all... The best view hotel in Nainital ..u have to climb which is little bit tough for elder aged persons but zoo is just 300 mtrs only from the hotel. view from ur hotel is so awesome.. The staffs are so cooperative . Mr Chandan and other staffs are always available for u. Kitchen facilities are available . taste and quality is too good of foods. i will come again and stay here only. if you need any information Hotel staffs are always available in ur service. All the staffs are so cooperative . even when I was not feeling well they provide me medicine and always ask about my health. it means a lot when u r far away from your home. so polite,punctual and well behaved.

We have stayed on 12/06/2022.Experience was good. Hotel staff was also supportive. Rooms were clean & big as per expectations. The only thing is that hotel is upper mall road. Our car went there but no parking available. It was very tough to go by foot from mall road. Walk in distance is too long from mall road. Amenities & services are good. Any one can visit there, stay there. The way is going for Nainital Zoo from hotel itself. Safe hotel for family. Supportive staff. They have given boil water, boil milk as per our request for kids.

3rd Class hotel. Don't book online. We booked 7k rupees room for 2 days for 3 adults and we got a 1.5k rupees room because they said they don't have good room available, seriously? We booked online and you don't have our room available for us? And there were cold wind coming from below the room door. Very slow service. So many unwritten conditions. Better to search offline hotels you will find many cheaper and good hotels than this shhhtshow.

One good thing with this we got this room under the budget in last minute. But experience with the hotel is not so good. Let me explain clearly earlier we stayed near by hotel for 1 day and moved to brahmtal whil coming back we need room again for 1 day stay so we thought we will check with earlier hotel person.He mentioned that he can accommodate nearby hotel surya. But we didn't get proper room and washrooms were not good as they arranged in so called house.

If you have budget then I would suggest others to book other hotels. -Less hygiene -Toilet is not clean - Slow service - it is far away from the Nainital lake, You have walk for 2 km to reach the hotel or you have to book the cab which will Rs 200/- Staff should keep smile when they welcome customers.