Vydehi Hospital - Hospital in Bengaluru - Bengaluru Urban, India

Vydehi hospital treatment is good. Most of staffs behaviour is very good but some staffs are not good. Most of the Bengali patients come here. Hospital management is good. But some things need to be looked at such as- 1. Sometimes the patient lift does not work. 2. The doctor takes a long time to give a report. Except these all services are good.

1. On 30.09.2023 my patient (Rama Giri) was lying in the OT for 2.5 hours as because of no ward boy from DWC came even after calling repeatedly from the OT . 2. On 30.09.2023 there was no power for 30 minutes in the crucial area like lift,OT areas and there was a lot of problem during patient shifting. 3. The hospital's best room CAT EYE(Rs.7600/- per day) ,having PAAN masala Stain on room, stains on bed sheet ,Electric bed alignment switch not working, AC not working properly, Microwave just for showpiece & one fan also not working even after complaining so many times. 4. By using one drug (Provide solution) for all admitted patientin the DWC, the full price is being charged from my patient. 5. On DWC staff behavior are so rude specially billing desk counter, even not serving coffee they told that you clear the bill first and nursing staff not present on time and they told many more times about bill. After paying a 1.10 lacs for a Laparoscopy, you are provided unbearable service and also doing injustice and unfair with the people who are come from West Bengal to here for treatment. Aftermath I should not recommend anyone to go there and also escalate this complaint to Govt. and consumer court also.

I got admit here for fever, They gave me sline (2-3 ) bottles, and admitted me. Docter told ke if i will feel fine i will be discharged by next day, but coming to reality docter was not discharging me because they want to make more money. I had to compalint to the respective department HOD. i had very bad experience. finally after a lot of fighting i got discharge from the hospital. Food for paitents are very bad no hygine maintained.

Worst hospital and their services are pathetic. I have never seen such kind of stupid doctors specially in emergency ward. They don't have manners how to treat patients. In the name of doctor they guyss are suck. In the emergency department doctors and their staff doing party in patient ward instead of giving any solution of the problem they are doing nothing. When I started shouting on them then they ask me to behave. And the funny part is that there is only one lift for patients, locals and hospital staff also using the same lift and if you want to use rest room that too only one . Worst management I have ever seen. I will never suggest anyone to go for this hospital. Never Ever ........

I am Vishnu, More than a decade I am suffering with Diabetics. Past one month I am taking a treatment from Dr. Vijaya Sarathi H.A, in Vydehi Hospital. His diagnose and treatment was very satisfied. I have blindly followed his guidance. Now by blood sugar is under control. I am very happy with the Hospital and its processes. ---------------------------------------------------------------------------------------- I am requesting the Hospital management to stream line the pharmacy process. After receiving the prescription from the doctor , I went the pharmacy in 2nd floor, I was totally confused, and I don't know what to do ? There is a token system and also first come first service. most of the peoples (Like first time visitor) are confused like me. Please make sure the pharma strictly following the hospital guidance. Also, after receiving the token I was waited in front of the pharmacy, then only I observed the Medicine buying processes which is displayed at top of the token counter. This display is not user friendly. To avoid confusion and save time in the pharmacy. kindly help us. Thank you.

The hospital is well-kept, the rooms are spacious, and the doctor who treated my friend's mother is very polite and explained all of the treatment's possible outcomes. It cannot compete with the standards of a corporate hospital in terms of security protocols and infrastructure such as a canteen and waiting lounge. We should not expect them from this hospital because they charge nearly half the price for any treatment when compared to corporate hospitals.

Village hospital kind of management, called reception to book for pet scan and reception person transferred me to random department as he was not aware what I was asking. Finally had chance to talk to pet scan team and they gave me shock that they use 16 slice scanner which 20 years old technology and said charges starts from 17k... What are you going to find with that do you even know 16 slices machine scan cause more risk to patients? Nothing wrong in charging this price if you had 128 or 256 slice machine.. I really wonder how money minded are you then patient safety....keep up the good work ..

I've actually never seen worse staff in a hospital. We walked in to the emergency ward as my friend had a severe injury and from the time we entered we were treated so badly by all the doctors and nurses. They were extremely apathetic and poorly organised and we were spoken to very rudely. They did not inform us clearly on any of the processes and kept making us go back and forth to the pharmacy to pick up things instead of being clear about which injections and medications were required for the patient from the get go. Dr. Chinmai has beyond horrible attitude for somebody working in an emergency ward. People are coming in dire situations or in extreme pain to emergency wards and it is absolutely necessary for the doctors to have better attitude and better empathy towards the patients as well as be more organised between themselves. We were also wrongly informed about the course of treatment by 2-3 different doctors and all of them were contradicting each other about what the course of treatment would need to be.