The Grand Sharan katra - Hotel in Katra - Reasi, India

I was booking the hotel very close to the actual date of my journey and needed early checkin. Instead of sticking the normal "subject to availability" line, they offered me an early checkin which gave me immense peace of mind in my journey. They even kept the room ready before my arrival despite it being an early checkin. The rooms are clean and spacious and even the washroom was pretty big and clean (this really makes a difference to me as I do not like crammed washrooms, especially in family rooms). The food was fairly good too, I would not say it was out of the world or anything, but it is good and simple food, and I was quite satisfied with that. The hotel is located very close to the station, which makes it very easy to reach by an auto. The hotel also offers complimentary drop off and pickup at/from Banganga or the Helipad which was available during the day and even after midnight. The service here is outstanding and the hotel even went above beyond to provide a complimentary drop off at the Katra market when we were checking out and agreed to take care of our belongings till we came back to collect them in a few hours, before we were to head off for the station. I also have to give a mention to the hotel cab drivers who provided various insights which were immensely in the various activities that we undertook in Katra. To summarise my experience: Great rooms and Outstanding Service

Rooms are nice, but room service is poor. Counter staff were good but room service made us upset. Buffet breakfast had very less options and is not worth adding. Good part is they provide pick and drop service in locals on free of cost.

It's ok but lacking in some things. Gorgeous room but unfortunately I found cockroach in my room. They are taking price of water bottle flouting Apex court ' s order. Door mat was not available. On asking by me they provided .

The family rooms very nice. They gave us the early check inn. Sheetal mam was very helpful in all aspects. In the middle of city only 5 mins to ban ganga. Do prefer this hotel anytime.

Nice property. What makes it worth is the efficient, soft spoken and super courteous staff led by Ms. Sheetal. She gives good advice regarding visits to nearby places. They also arrange taxis with very courteous drivers who drive very beautifully without any kind of inconvenience to the passengers. The food is also very good. We wish the Hotel and its Staff all the Success !! Sandhya & Raghu

One of the best places in jammu . Very good service and helpful staff . Mr. Rajkumar is very supportive and will guide you in every possible way. Recommended 10/10. Very neat and clean rooms , good quality food and excellent staff. Must visit .

The service at grand sharam hotel is very good. The staff is very co-operative and helpful. Specially Ashok Singh captain & sheetal Sharma front office manager. Mohite and Rakesh from restaurant was very helpful

The management, staff and their hospitality is commendable. The ambience is also quite pleasing. Especially the soft music which is played. The property is well maintained. They have wide range of rooms available. And they serve different menu everyday keeping in mind of all the age groups. Not to forget the food is mouth watering.