The Ashoka Hotel - Hotel in Howrah - Howrah, India

I recently stayed at The Ashoka Hotel during my visit to Kolkata, and I wanted to share my thoughts on the overall experience. Location: The hotel's proximity to Howrah Railway Station and its accessibility to Kolkata Airport make it a convenient choice for travelers. Accommodation: While the hotel itself has potential, my stay was marred by cleanliness issues. There were a noticeable number of cockroaches in my room, which raised concerns about hygiene. I brought this to the attention of the staff, and unfortunately, their response was less than satisfactory. I was informed that it's a common issue in Kolkata, but the lack of immediate action was disappointing. Dining Experience: Due to the cleanliness concerns, I refrained from dining at the hotel. I had hoped to alleviate my worries by requesting to see the kitchen, but unfortunately, this request was denied. Staff: The staff, while polite, could benefit from a more proactive approach to addressing guest concerns. It's essential for the hotel management to prioritize guest satisfaction and promptly address cleanliness issues. Suggestions: I would encourage The Ashoka Hotel to take immediate measures to address pest control issues and enhance overall cleanliness standards. Additionally, allowing guests to view the kitchen facilities might help build trust and confidence in the hotel's food service. In conclusion, The Ashoka Hotel has potential, but improvements in cleanliness and guest services are necessary for a more enjoyable stay.

Very good location, but the room service team keeps asking for tips which is a little comforting. No brush and toothpaste provided as compliment, you need to bring them. Food taste is very average for the cost.

Very rude behaviour of staff, don't have manner to talk. We stay 04 day and checkout 01:00 am. My journey 04:00 am resection staff told me checkout room and Waite to recaption. After checkout room many staff toke to me tips but cash is not chuenge. I am not take tips all staff very rudely behaviour. I will Before paid bill toke to recaption, I will ped card payment, when he say paid card payment and refund your advance amount, but when clear the building he say not take card payments and refund amount.

Price of hotel room is cheap so is the service and staff. They are very rude. Bathroom was leaking 24x7. There's no wifi in this hotel if ask in reception they are like we didn't told you we provide wifi service. Think twice before booking this hotel outside foods are allowed in this hotel.

Wonderful staff, World class service and everyone is well behaved.. nice room and food is very good.. superb

The reception staff has very good behavior. Mr. Deepak's behavior was very nice.He has a Very Nice customer handling manner . Rooms are Very Neat and Clean. Staff behavior is very good. It's nearby Howrah Junction and also near to local Howrah bus station. It's arround 45 minutes from Airport via Taxi or Cab. You can also come here from airport via WBTC AC bus.

Very rude behaviour of staff, don't have manner to talk. We entered in hotel the morning around 07am and we booked two rooms and they said no rooms are available you need to wait till 11 am. We said ok to wait and paid the booking amount. However after 11 am we ask for room so they told your booking is for 1 Pm not 11am room is not yet availble they said we requested many times but they were not ready to listen. Very bad experience. Bathroom was leaking 24x7. Bathing Shower was not working. There's no wifi in this hotel if ask in reception they are like we didn't told you we provide wifi service. Think twice before booking this hotel outside foods are allowed in this hotel.

awesome place to stay staff are so helpful mini fridge iis given to each room the best attraction of this hotel is the rfid keys just touch and door will unlock in hawrah its best hotel i recomend everyone once try this hotel