Serenity Empire, No. 9, Christ School road, DRC Post, S.G. Playa, near Christ University, Backgate, Bengaluru, Karnataka 560029
Geo Location
Lat long (12.9307337,77.6037822)
Serenity Empire - Featured Reviews (761)
Its an Excellent setup with brilliant staff providing secured stay for the girls The mess is also catering to well prepared hygienic healthy food... happy to have chosen Serinity Empire
The construction work during exams or cias is such a nuisance and above all the WiFi doesn't work at all ....i do not even get proper range in my phone ....even a normal call from parents is so difficult to manage ...they can't hear my voice and most of the times it shows call failed .....and then these guys have water issues like every month ....No one looks into the matter and if I put a msg in the group then these guys have a problem .....last time also the admin deleted it ....why because ppl were supporting because they faced the same issues huh ....There are a lot of issues which are not brought up yet ....there is so much humidity in my room and before going home I had to empty my cupboard because everything had fungus on it ....even the specs I am wearing has started to develop fungus ....because every single time I complain to these guys ...these guys blame it on me ....and if parents complain ....the first thing they are asked is the child's name and room number ....why so because complaining about common issues faced by everyone is not their concern ....these guys want to hold some personal grudges as if ....sorry to say their staff is so uncooperative.....Needed to share all this because it's really overhyped ......they claim to have the largest kitchen ......and end up serving cockroaches in food ....the food quality is really bad and as per my personal experience I end up being at the hospital most of the times when I have the hostel food ...it's such a mess here and rooms are not properly ventilated ....there was so much humidity in my room and I was getting nearly choked everyday and I was told it's due to the rain ....wow it didn't even rain for a long time and above all there's another building next to my bathroom window and there are room upstairs and the issue too was blamed on me ....i don't open room for cleaning so there's humidity ....my room is open most of the times and at times during cleaning it happens that I maybe sleeping because I slept late last night due to exams ......I would say heights !!!!!literally the worst services provided and sheer money waste ...........they don't accept their mistakes at all ....only plus point is that it's near the university that's it and people are forced sort of to stay here just because of the location but it's really the worst pg I would rather say .....they try to trap the students by just overhyping the facilities ....the lift doesn't work ....and one of the student got a panic attack they didn't open the lift and regarding the cleanliness they say they clean the rooms but it really feels that the room is more dirty after their so called cleaning !!!!!!!!!! At times you get to see water coming out of your facewash and body wash bottles ....what sort of cleaning is this ....ewwww......And even basic facilities like water electricity are not provided ......The staff is so rude and also laundry and gym facilities are not included in rent itself and they charge so high . They compel you to get on their heads to get the work done and most of the times it seems to be unheard of till the time u don't act firmly . I have got a severe breathing problem because of them and twice I have been advised by the doc to get admitted and they really think it's a joke ....As of today ....i literally I had to raise my voice and engage with them in a verbal fight ....thats when they did take some action ....they just can't act calmly and I have to shift for a week and they didn't even provide me with a single room ....why am I supposed to suffer on account of them I don't understand......
A good gated secure hostels for girls situated just behind the back gate of Christ University / college. The place offers food and lodging on twin sharing, single triple sharing. They have a central kitchen supplying many of their properties and individual kitchen too. The place has a theater, a gymnaesium and a small swimming pool on the top floor. They have wardens and curfew time of 9.30 and 10 pm for all girl inmates .A safe secure environment for children to stay and study, especially convenient for Christ students .
Serenity is in a very convenient location for Christ students. Lot of small restaurants near by. Hostel wise it is good and well managed.
Only I had 2 minor issues.
My daughter lost 2 couriers ordered and delivered to the hostel. When asked the management about the missing courier they are asking not to get it delivered in hostel address. Instead asking the students to collect the delivery from couriers. How this is possible for students who are in college attending classes they can't even answer the phones, how they come out of the college to collect the courier.
Second when we decided to vacate the hostel at the time of final settlement they didn't refunded the security deposit amount.
In my case the last instalment was less than regular monthly rent and I paid by mistake regular amount. So I paid 4.5k extra when I asked them to return the amount plus the security deposit amount they gave all kind of excuses and after a 1.5 month long chats with the management I got my cheque.
My question is why they cannot keep a cheque ready so that at the time of people vacate the final settlement and the security deposit can be returned then and there.
When the serenity is accepting online payment why they are not returning the amount also online?
basic things like the wifi SUCKS, there is NO network in the room. There is a lot of thievery. MY CASH (2-3k) GOT STOLEN FROM MY OWN ROOM, and let me tell you, only the housekeeping has the spare keys, the management has done nothing about it. no humanity or compassion whatsoever. the fancy things which they offer like a never in use swimming pool and a theatre room without a working projector, etc are just to build on the overrated brand image. SO DISAPPOINTING, my cash got stolen and i had to write this today because its too much now
Completed my Bcom Finance and accounts from christ university. Stayed here for 2 years and the best in the area. I have faced many issues with area people when i was with my friends. Thats is when i realised how the management will protect there serenity students from all this.
Sridhar sir and melbin sir was there for me when i was in trouble with the locals here. I think for people who are coming out from there home for first time. This is what you required and the parents too. Thats the reason they say it is the safest hostel in the area not becuase of there swimming pool or gym.
Ofcourse people will write negtives. Everyone cannot be satisfied with everything. Personally i prefer the hostel. Talk to the students and get a proper feedback and go for it.
My neice staying there has got severe stomach pain and was admitted for 3 days in nearby sagar hospital due to infection caused by microbes. Docs told that probably the water used in drinking and cooking at the PG needs to be checked. Request the administration to immediately check on this and save other kids. Safe and hygenic water is key source to health. Even my neice told that water coming from dispensers get a foul smell very soon and she has reported multiple times.
Absolute lousy ignorant staff with no secure lodging for girls having the boys hostel door to door with the girls, food is stale and the entire system is mismanaged. They lack basic hygiene with bunch of hair piled up in the corners and plastic trays to eat on, the only 'selling point' they claim to have is another lousy unkept swimming pool and gym centre whereas which contains unsafe rusted equipment. The owner is a complete cheat and fraud promising to provide with a refund of 10k if we opt out from the hostel against a payment of 15k but will cheat you and not refund the money. It is impossible for a payment to keep track of their kids at this hostel as no one is available at the reception whenever we call. Save yourself the trouble and spend your money on better pgs in a walking distance.
Serenity Empire Located in Bengaluru of Bengaluru Urban. The complete address is Serenity Empire, No. 9, Christ School road, DRC Post, S.G. Playa, near Christ University, Backgate, Bengaluru, Karnataka 560029.