Narayana Hospital, Howrah - Hospital in Howrah - Howrah, India

All types of dcotora and diagnostic facilities available here. 24 hrs emergency services also available. For OPD new patients need to register @300 rs and any doctor consultation would cost 850 INR separately. Their moto is health care @ affordable cost although it is relative from patients perspective. Overall it is a good healthcare unit.

I visited first time in the hospital.Token system for billing is very good. This system is very effective specifically for senior citizens. Billing work is carried out in well disciplined manner. Receptionists are very cooperative.OPD Doctor with whom I consulted is very well behaved person and is very caring with the patients. Hope all doctors should be like him.

I visited first time this hospital. Horrible feelings. There is no difference with a govt. hospital. There is no discipline. Corridors look like a colony. Any body any time entering to AUC. Neither doctor nor on duty nurses are asking for entering without permission. Forget about visiting hour. No security is there to ask for PASS. Pathetic. Horrible experience. Pantry is full of cockroach. No body bother. Cockroaches are travelling happily. I have killed one in front of pantry. Unless management is strict, this hospital can't compete with Kolkata hospital. Success rate will reduce. I will never suggest any of my close member to go there for treatment. Thank you,

Hospital and service quality is good. Separately, coordinator Anusmita has been very helpful.

I traveled from Bangladesh for my father and daughter's treatment. 1st day in that international help desk counter, they Lady assigned to that desk asked me to pay 40 Rupees for Passport photocopy. I asked her why I need to pay instead I can share soft copy. She said it's not allowed and I need to pay her. Not sure if Hospital Management is aware about the charges. 1st day the shift supervisor in the morning ( lady with the eye glass without uniform ), office behind the receptionist/cash counter, was very supportive and helpful. She guided me to the 1st floor and requesting the counter in charge to handle my payment due to my time constraints( I paid by credit card). However, I am dissatisfied with their app system because when I asked them to print lab reports as none of their team members provided hard copies of lab reports, insisting to check the app. Many patients's relatives share their frustration about that process while I was talking to them. Additionally, one of my daughter's lab test results were delayed to deliver and upon visiting Dr. Bismoy Kumar, I was unexpectedly asked to charged an additional 800 fee for 2nd visits bcz he mentioned that he needs to prescribe the medication after seeing this report. Then my question is how did he prescribed medication previous day without seeing pending reports and he knew that the report was not ready when I visited his office. Though I explained him, he straight forward told me that please proceed with the payment first and then I will prescribe the medication, This behavior from the Doctor is unacceptable for a reputable hospital. Moreover, during my father's scheduled ultrasound, we waited nearly 3 hours despite the scheduling system in places. They have 2 Ultrasound rooms and one of the room was operating only.I believe they don't have enough doctors. Then my questions why you take schedule if you know you don't have enough manpower. Morethen 15 patients we're waiting and all of them were Diabetic patients. they are allowed to eat after the test only. While we were waiting we went to eat on the 1st floor The cafeteria called 'Mitti,' it was really unhygienic, with a death fly in one of the food displays( pictures posted) When I reported this to the in-charge, he removed the fly from that food with an open hand without gloves and displayed the food again in that counter. I have more feedback to share and would appreciate someone can a response.

Very good experience. Autism friendly atmosphere. Helpful Medical Team .Dr Amitabha Chatterjee explained everything minutely and dealt my son with great patience and empathy

I am more than overwhelmed by the hospitality of this institution .... highly recommended...AMRI MUKUNDAPUR has ruined my life for the last 6 months...being an Anaesthesiogist,I was cheated during billing...and they don't have full house qualified anaesthesiogist in true sense(except few specialised anaesthesiogist).Dr Kaustav Basu,Dr Nilay Biswas saved my wife and her daily life...thanks a lot Miss Arpita Mandal for your kind attention.I shall refer any known person to this institution....grow up NH.

Well managed in general. Staff helpful and efficient. Very good sense of timing almost everywhere. Washrooms perhaps the only point of weakness of management. My doctors were first-rate!