Motherhood Hospital - Sarjapur - Maternity Centre in Bengaluru - Bengaluru Urban, India

I consulted Dr. Teena Thomas as my gynecologist at Motherhood and I am glad I met her at the right time! I had come in to meet her for a second opinion. My husband and I were looking to start a family in October, 2022 and we met Dr. Teena in November, 2022. She guided us very well and clearly wanted the best for us. I am in my 30s and needed to get everything just right. Dr. Teena understood my situation and gave me a timeline to follow. She trusted in me even when I lacked confidence. I conceived in January 2023 and she prescribed meds that supplemented my pregnancy journey well. Her kind and firm-handed mannerism, alongside her expansive experience, is familiarly warm and struck home! We also sought help over the phone regularly and she always promptly, and tirelessly, reverted to all our queries. And when the time came to explain the various birthing options, we discussed all the pros and cons with Dr. Teena during a loooong consultation session and she kindly obliged. She assured me and my family that all will be well and if anything did come up, she'd be there to manage it. We have been blessed with a baby boy, whom I birthed via c-section at the Motherhood hospital. Dr. Teena and the OT team ensured my delivery was smooth! We're grateful to have consulted Dr. Teena Thomas. I also thank Dr. Bhagat for being my radiologist at Motherhood hospital. He too, like Dr. Teena, is thorough and explains everything very well. The overall experience of birthing at Motherhood hospital was also great. I'd like to thank the hospital staff as well: thanks to Alisha, Sushmita, Shashi, Swari, Rupa, Geeta, Parshuraj, Dr. Shubha, Uma, Kaveri, Mallika, Divya, Naagma, Dr. Ali, and many other helping hands that ensured that my baby and I are safe and sound. I am currently recovering (doing well so far..) and I hope my journey as a mother is supported by Dr. Teena and the hospital in the future.

The hospital staff are very nice and polite. The lab facilities are good and the scanning room is absolutely neat and clean. The hygiene factor in Motherhood is well maintained. Overall treatment is good. The services were good and the staff and doctors were excellent in all ways. Special thanks to Mr. Hemanth for your support and guidance.

I have stayed at this hospital for several weeks due to some complications and we got our baby delivered here. I have experienced their rooms, nursing service, doctors, scans, NICU firsthand and for a longer duration than probably anyone else. I'll write my detailed experience here, and can hopefully help you if you are considering this hospital. *Rooms*: The rooms are fine overall. They are big enough for a patient and an attender to stay comfortably. Attender gets a bed near to the patient which is just large enough to sleep through the night. The charges are around 6k per day for a deluxe room (standard single private AC room). The suite rooms are also the same size as deluxe rooms except that they get an additional small area where 2 single seater sofas are put for seating. Suites are not worth it unless your insurance covers it. No problems on the room front. 4.5*. *Nursing staff*: Some of the nurses are well trained, others are getting trained. It takes around 2-4 minutes for a nurse to visit your room once you press the nursing alarm button. All nurses behave nicely. 4*. *Day Care*: The hospital has a day care hall where 5-6 beds are placed. Some preliminary tests/treatments are done here. For example, NST, monitoring. Patient's attender can't stay here overnight but they can visit, and sit by patients bed for some time. Attender can either rent a room or sleep on the sofas on ground floor or 5th floor. Some of the nursing staff here are well-behaved, others are a bit indifferent towards the patient. I suggest to increase AC there a bit. It's always too warm for patient when curtains are covered. 3.5*. *NICU*: My baby wasn't too long in the NICU, but from other reviews I read, and saw other people's experiences firsthand, they tend to keep babies in NICU for longer duration than required. If you are expecting pre-term delivery, avoid this hospital if possible, and choose C9 or some other hospital. 3*. *Paediatrician*: The on-duty visiting doctor Ali wasn't much helpful, and was in too much hurry to answer my questions, or give any meaningful advice. That's the reason I have been consulting in C9 for my baby instead of here. 2.5* *Doctor*: Our doctor was/is/will be dr. Dhivya Chandrasekar and she is simply the best gynaecologist we have ever met (we have met 6-7 gynos btw). She never hurries the consultations and gives you a lot of time. She reads your reports thoroughly and doesn't prescribe unnecessary tests/medicines. She is pro normal delivery and seriously tries for it in the delivery room to the best extent possible. I just wished she didn't leave so many decisions to the patient and her family, and instead took some of them herself after considering the trade-offs. When every little or big decision comes on the shoulder of the patient, it becomes overwhelming and another thing patient's family needs to worry about. That said, the fact that we are continuing with her proves that we are fully satisfied with her. 4.5* *Duty Doctors*: Duty doctors are the biggest rip off here. They have no idea what they are doing. It feels like they promoted some of the nurses to be duty doctors. They are inexperienced, uninterested in patient problems, and simply not doing their job well. They can't evaluate a patient's condition well. The hospital charges you every time a duty doctor visits so when we decided to get an extended stay, this was the first thing we got removed from our charges. 2* *Food*: Cafeteria has nothing else than raagi dosa, and daal khichdi (not literally). Instead of serving them to the patients, they should just take patients to their raagi farm. 3* out of 5. *Billing*: Billing staff is not too good here. They don't provide much discounts. The head Mr Raghu is the most weirdest person here and fights easily. Avoid him. 2* Delivery package lady Katyayni or something presumes you know everything before coming to her to ask about the delivery package and gives you a weird look when you ask her any question. 2* I'd rate C9 a bit higher than MH, not significant diff though.

I have rated Motherhood Sarjapur as 5 star and the only reason behind it is "Dr. Teena Thomas" She is one of the finest doctor Motherhood has. She is highly experienced and it reflects clearly in her approach towards her patients. She is very well known in her industry for dealing flawlessly with complicated medical situations. She is a very positive calm and composed person who listens to patients, tells the risk and solutions around it. I had a complicated Pregnancy and Dr. Teena was there with me on every step to ensure I make it smoothly to the last leg. She is the person who made this motherhood journey possible for me. I will never be able to thank her enough. Motherhood is really lucky to have a doctor like Her. Thank you Doc and Motherhood!!

We want to express our heartfelt thanks to Dr. Shefali for her guidance and support throughout our pregnancy journey. Her expertise and care made experience of a normal delivery so smooth and reassuring. We ate truly grateful for all her efforts. She always responds to our messages for any small thing. We are blessed to have a doctor like her. Would definitely recommend her. All the nurses were very caring. Thanks to all the staffs of motherhood for this wonderful journey

We had an awesome experience with motherhood . We consulted Dr Archana Pathak for my first pregnancy had Normal delivery. She is well experienced and explain everything in details and always available on call or message to clear my doubts. I always feel so positive after consulting her. The staff and nurses are very good support during and after delivery.

We had a wonderful experience here at motherhood sarjapur. The staff and doctors are very experienced and helpful while we get any procedures, consultation or scans done. Radiologist Dr. Satya Prasad gives good insight and takes time to explain each and every detail to the patient which is not very common and helps the patient understand things in detail. Consulting Dr. Sangeetha has vast experience in Gynecology and takes the best possible measures and efforts in having things go smoothly. I would recommend both the doctors and this hospital to anyone looking for good experience.

This is my first baby which got delivered in Motherhood Hospital. Initially we were confused which hospital to choose. But one of my family members suggested me to go for Dr. Archana Pathak. Therefore, we chose Motherhood Sarjapur. We stay near Electronic City and there is a Motherhood in Electronic City itself. But because of Dr. Archana Pathak we choose Motherhood Sarjapur. About Dr. Archana Pathak ----------------------------------------- She made us feel very comfortable while all visits. She used to listen us very calmly and will give enough time to ask questions. She never asked us to go for unnecessary tests and medicines to burn our money. She never made us panic unnecessary by exaggerating some small problems. She was our backbone in whole Pregnancy journey. She was available to reach out on phone for any urgent queries. I always wanted to go for Normal Delivery and she was very positive on this. She used to encourage me in every visit to focus on health, so that Normal Delivery could be possible. You can trust on her, she would suggest the best for you and your baby's health. Minor Issues my body faced during Pregnancy: ------------------------------------------------------------------------- During my pregnancy, I faced 2 issues: 1. Low Lying Placenta ---------------------------------- I faced this this during 20th week. Dr. Archana said not to worry at all. Suggested not to do any exercises. Just give rest to your body and it would be fine in later weeks. And the same happened. After completing 31 weeks when we went for test, there this Low lying placenta issue was resolved. To be noted, i didn't take any medicines for this. 2. Borderline Amniotic fluid ------------------------------------------- It was 10.5. Dr. Archana suggested some powder sachets and this was also resolved at last weeks of pregnancy. Day of Delivery (17 Sept 2023) ----------------------------------------------- I started feeling active labor pain from 1:00AM. This pain will occur for 15-20 seconds and was happening in every 15 minutes. From 1:00AM to morning 9:00 AM, i was frequently walking in my house. We reached hospital around 10 AM. Went to Daycare room at 4th floor where doctors did the required checkup. I was found 1cm dilated and then was moved to Labor Room at 11:30 AM. We opted for Normal Delivery without any Inducing/Epidural medical help. They were very professional and asked our permission before any injection/medication. From 11:30 am procedure started. At 2:00 PM, my water got broke. At 2:32 PM I was blessed with a baby girl. Normal delivery was done by Dr. Archana Pathak and Dr. Mallika. Thanks to them!! Also, I would like to thank all the Nurses involved in Labor room. Their effort is also commendable. Room Experience --------------------------- Room was good. We opted for Normal room as that is only considered for insurance. Service by Nursing Staff and Housekeeping was very good. Just press the button provided close to your bed and soon someone from their staff will be there to help you out. There was regular cleaning of room. Food used to come regularly at time. Frequent visits of doctors were there. Billing Experience ----------------- The Billing team on 2nd floor was good and supportive. Here I would suggest you to spend sufficient time before discharge to understand and go through bills. There were small discrepancies in our bill, which we highlighted to Mr. Sumer Ahmad & Madam Dakshayani. They acted on it quickly resolved it. Thanks to Mr. Sumer Ahmad & Dakshayani for very smooth billing process!! So, Don't be in a hurry. In case, if there is any mistake in bills, please highlight to them. They are ready to listen and solve it. Also, here i would like to thank Mr. Madhukiran from Sales. We took the Motherhood Package from him and was always available/reachable for any help. Conclusion: ----------------- At the end, I would like to say that the Core heart of a hospital are doctors. We chose Motherhood for Dr. Archana Pathak and today I can say that it was a good decision. God bless you all !!