Hotel Sunshine Palace - Hotel in Ujjain - Ujjain, India

Worst hotel I will not recommend to anyone. Asking a high price to customer with bad room without AC. Do not pay above 500 They are greedy for money only, do not visit there, you can find a better one if you explore more near to the temple at an affordable price.

The worst hotel in Ujjain, they charged us an extra 500 for AC, but it didn't work. They don't even have a proper electricity supply. If the electricity connection goes out, they don't even have generators. We had to stay here in the summer without AC, for which we paid extra, and they just gave excuses.

worst hotel I had ever visited in my life. Every thing was so dirty and the whole place is a mess. I had booked a room for 3 and but the room was so small that it could not accommodate even 2 person.They didn't even changed the bedsheet, blankets were so thin that is was near to useful and when I asked them to provide me with some extra blankets They rudely refused to me by saying that don't have any extra blankets. Locality also very dirty. Never Ever book this hotel, they would ruin your trip.Bathroom was so dirty and they didn't even provided any soaps or towels. It was my worst experience ever.Room was so small that when I put all my luggage in the room I could barely keep anything else.This place stinks. Don't ever book this place. Behaviour of staff was also very bad.This place was very dirty. Hotel management didn't even changed the bedsheet I had to ask them again and again to do so...bathroom was very dirty staff was very rude. The room was so small...it didn't even had a double bed. What they have uploaded is completely opposite of reality. This was my worst experience ever. It was so bad that I had to leave the hotel before 2 days....They had very thin blankets and when I asked for extra blankets they refused by saying they don't keep extra things. There was no ventilation in the room.Evey thing was so dirty.It was so dirty that I had to leave the place even before my stay period which I had paid for was expired.Worst experience ever.

The worst hotel room to visit in ujjain Most expensive Not working and leaking ac Rooms filled with bat and cockroach Maderchod restaurant hai

hotel is too good nd location is near by mahakaleshwar mandir approx 900 mtr. and all staffs are good & politely, manger is also good service with a customer. i love this hotel sunshine palace rating out of 10/10

I booked this hotel through go-i-bi-bo website. I booked a triple non-AC room for 3 adults. However, one of us didn't came. We arrived at the hotel around 10:30 pm. The website showed at the time of the booking that the room will have a double bed and a single bed with 350 sq ft. size, private bathroom with western style comod, sofa, TV, etc. When we asked for check-in, the owner said that they didnt have our room and xan only give it the next day. For the time being, they offered us another room. That room was a double bed room. No TV, no sofa, smaller in size and no bathroom. They said that we can use their common bathroom which was indian style. We were tired. So, we sat in the room and tried to call the website but the room had no reception, no internet as well. I had to come out on the road to catch a network. The website customer care was horrible. After I explained them our issue, the agent placed me on a long hold and then told me, "sir, the hotel is saying that they don't have your room." That's all he said. I told him that I already knew that and I had told it in tge beginning. Then he asked again what was the issue with the room. I re-explained the details and he told that the website does not show the details I said. I asked him to check my reservation amenities and he did not have the details. So, he asked me to email the details to him and he will call back as soon as he gets them. I emailed him the details and it was 15 minutes no calls. I again called the website and it was a new agent to whom I had to explain everything again. The guy placed me on hold again and called the hotel who by then had switched off their mobile. The agent unholded the call after 20 minutes or so and said that if we want to checkout , he can give me a 40% refund. I asked what about the remaining 60% and he did not answer anything. I asked for a supervisor and he said that one would call me in 10 minutes. There were no calls in 10 minutes. Finally, I had no choice and went to sleep. Next morning, the hotel moved me to another room which was even smaller and gad a double room but it had a western style toilet. I called the website again and a new agent called the hotel. The hotel owner's son called me downstairs and literally started shouting at me and asked me to leave their place. It was extremely humiliating. I went to my toom and I got a call from a supervisor to whom I explained the details. Since we had to go out on darshan, I had no choice but to stay at this hotel for that day and the next one. I got a voucher from the website but I would recommend everyone to make proper investigation about the room details before booking this hotel. Even after the compensation voucher from the website, I has faced problems in my stay, e.g. TV not working (they said all their cable lines got burned or something), no sofa, small room with damp on walls, suffocating as no windows, checkout time shows 11 am but hotel follows 10 am checkout timing (however, they allowed us to leave room by 11, still it should have been received without asking as that's been advertised), hot water started pouring due to problems in their tap lines.

Hygiene poor Staff non coorperative Stained bedsheets Stained Toilet Leaky taps No ventilation

This is an fake account, and a fraud won't return back your money, even they have guts to say u can make a police complaint, cause we got fooled by this profile number by making the payment online.