Hotel Shiv Sagar NX - Hotel in Ujjain - Ujjain, India

Situated very near to Mahakal temple but reaching there is a nightmare, Taxi can't reach there and if you are travelling with luggage and old people only option is e-Rickshaw which is not very convenient. We have booked 4 rooms online for 2 days paying a good 3500 Rs per room per night but the facilities provided is not worth 350 Rs. Arrogant staff not ready to provide very basic things e.g. toilet rolls or good night mats, rooms were stinking, stains on the bedsheets, no towel, dirty broken washrooms. I would not recommend this hotel or their service as we booked taxi to return to Indore their also they cheated by not providing the promised one. Overall disappointing.

1. Hardly 100metres from Mahakal mandir Gate no 4. 2. Rooms were decent sized and better. ( I can confirm this because on my first day of coming to ujjain, I stayed in a different hotel which was horrendous. Compared to that hotel, shiv sagar nx was times better) 3. At 2 am also hot water was available .. 4. In house madhuram restaurant where you get decent food. 5. Staff was decent .. 6. Paid 3000 for this but it was tatkal situation (on spot basis). If you can pre book, you may get it for 2.5k also. 7. Just a additional point, If anyone is reading this review and planning for ujjain trip, please don't miss out bhasma aarti. It's a mesmerizing experience. (Bhasma aarti darshan can be booked online)

Situated at a great location, 100 meters from Mahakal temple gate 4, that's the only benefit, but if you talk about cleanliness or service it's poor. With premium charges it is not worth it. Torn side bed, dirty sheets, no doormats, dirty bathroom, cracked washbasin. Rusted shower, no towels, no ac remote. Paying 3500 for a day without all this makes no sense. These services are not provided even after chasing for 1-2 hrs. Everyone listens to you and assures that it will be fixed in 10 mins but it never happened till we checked out.

Hi shivsagarnx which is very close to mahakal temple is soo good that the staff is so cooperative and specially my Vijay Jain the manger over their is so amazing person knowing that I am traveling solo and I was not well he took care like an angle he sended me food in my room and looked after me till I had my stay he called me up to checkif i needed anything and I am alright he asked me if I needed a doctor truly he made me so comfortable that I was relaxed and staff is very cooperative and very supportive I would like to thanks once again the manger VIJAYJI for such a caring nature I would recommend everyone to come here and stay and enjoy the view

Location is good,but as per charges room facilities are poor,no water bottle in room Not properly maintained,staff okay okay,service late

Very rude and bad behaviour of Mr. Vijay, it seems he owns the hotel himself. No drinking water supplied in rooms. Continuous calls for check outs. Pathetic experience, will not even recommend this to anyone.

Very bad experience. Highly irresponsible behaviour of the staff. I booked room through the staff -Mr Vijay and requested for good services as I was travelling with family. But the check in itself was very terrible. When I complained then Mr Vijay said " Jamta hai to lo" in the last moment. So you may imagine the behaviour of the staff of the hotel and their services. Please try other hotels.

Very well maintained rooms with friendly and helpful staff. Location is also prime just 2 mins walking from Temple gate.