Hotel Kalpana Palace Ujjain - Hotel in Ujjain - Ujjain, India

One of the worst management I've came across. I meet with an accident that's why requested for a cancellation. My cancellation window closed 12'O clock in the night & I called 8am in the morning. Owner is blaming make my trip for refund while mmt is blaming hotel for not issuing a refund. Even hotel is denied the date change. Personally I had discussion with property manager Mr. Nitin & he's blaming mmt for not making any refunds also denied a date change.

average stay. considering the fact that the hotel was one of the best from outer appearances in the area, the prices were high but the room was average. There was a constant smell from the bathroom and even after getting it cleaned again the smell didn't go. The AC wasn't functioning properly. the handle of the cupboard was also broken. Service was good. Food was good but we got burnt naan and had to get it exchanged. very good location though. walking distance from the temple. overall an okayish experience.

One of the best hotel. Mahakaal temple is just walking distance from the hotel. Rooms are neat and tidy with all amenities- Geyser, AC, TV. The hotel also has lift facility. Staff is polite and efficient. It is located on the main road so you can easily get transport to visit other temples- Kaal Bhairav Temple, Harsiddhi Mata Mandir, Gadhkalika Mata Mandir... If I ever visit Ujjain, Kalpana Palace would be my place of stay. Thank You for your Hospitality JAI SHREE MAHAKAAL

Worst service. Room service is extremely slow 0 star is not an option that's why 1 but they don't deserve to be in customer service industry Every person from hotel staff is like puppet they don't know how to handle customer don't even understand anything. Strongly suggesting never ever even think to book this hotel. Rooms smells. I am not able to understand how they got 3 star rating

Near to Mahakaleshwar temple say around 400 mtrs. There are hotels on the mahakelswar Marg like Hotel Nandi which are more nearer to the temple. Property is well maintained. Not sure of breakfast quality as we ha e not opted for it. There is a lift facility. However this is a smal lift

Hotel is at walking distance from Mahakal Tample. Located near to Ujjain railway station. Only thing the hotel should improve upon is food. Though the breakfast was good, the other in room food is average.

Rooms were very good and clean. Very helpfull staff,Good service. Mahakaleshwar tample is very close to it. Highly recommendable hotel.

Very Good Hotel near to Mahakaleshwar temple. Mr. Nitin is very cooperative and has a good professional approach. Buffet Breakfast served will all basic food.