Hotel Hilton Tower - Hotel in Ujjain - Ujjain, India

Very good food service and beautiful place

I booked it via MMT, paid in advance but when i reached the hotel denied my checkin and any booking on the contention that they don't accept online booking. I have my booking receipt and everything with me but they've denied it. Asking me to contact to the MMT customer care whilst the issue is on their part. If i have my booking then I should be provided a room.

The WORST place I have ever stayed, No words Like Hygiene,good service,good management and A good staff includes In their Dictionary. Leave the Basic services Aside they Don't even had a proper room,We Got a Broken wash basin and A broken door handle. Lift was unavailable and we had to climb stairs as Our room was On third Floor. Talking About food, they have their Own Restaurant BUT Don't dare to order because the food Was more worst than their service. Overall A Poor Management and a Bad HOTEL to stay! DON'T GO FOR IT, YOU WILL REGRET! 1/5.

Well have been complaining since I checked in. But no response from hotel neither from OYO. Don't have the option of zero star. What to start with. First look very bad. Then no lift working (room being at 3rd floor). Then when checked into room. Gosh.. Too smelly. Bad linens. Pathetic bathroom. No water(it was available later). No packaged drinking water. Same was provided on request that too from water cooler outside hotel. Bathroom handle broken. No floor strainer in bathroom. Very very bad towels. No exhaust in bathroom. False ceiling in bathroom damaged. Painting of room damaged. Hotel staircase corners having stains of paan. What to tell. List is endless. I am talking about room 306. Have been complaining since morning. Hope OYO will get up with some resolution because my 16 hour stay have been nightmare. Regards

We were in the room 206, and just below the room is the kitchen or the place they cook food, soo all the smell of masala and everything came into the room and it was tough breathing. The hot water wasn't available. And cleanliness was absent.

The TV wasn't functioning and we were made to wait for 2 hours before we could change our room. Hotel staff was very slow and inefficient in responding to our problems and therefore they took 2 hrs to do something that could have been easily done in 30 mins. We have always had good experiences with previous OYO rooms, but this one was highly disappointing.

Terrible hygiene, dirty bedsheets and unprofessional behaviour of staff. Save yourself the misery of staying here. Bad experience, not recommended. Reviewed: The Hotel Staff put in a better effort the next day. Overall, the entire experience was plain okayish. Nothing great, just ok.

Very dirty place . Horrible hygiene. Highly illmannered from owner to staff . They try to grab as much money from by way of Transport magic auto , checkout time cheating from innocent people , suddenly charge for AC etc.It is like a mafia gang , who pounce on you at the time of checkout. Be very careful never to become a prey for these kind of wolves.