Williamsburg Inn, an official Colonial Williamsburg Hotel - Hotel in Williamsburg - 136 Francis St E, USA

Their outdoor decor for Christmas was very nice. We ate Christmas dinner here. We were seated in their event room. They should invest in new tables, the folding table had cross bars on two side that made it rather uncomfortable for two of 4 people. For being Christmas, the room was not particularly decorated. The food was consistently fair, nothing was bad, but nothing stood out at being great either. Considering how expensive it was for that meal, it certainly should have been great. The overall feel of sitting in the event room reminded me of sitting in a really nice assisted living home. I think if I ever go back, I'll have a cocktail at the bar and call it a day.

The Inn is beautiful! Our room was so comfortable it made us feel like we were at home. We stayed three nights which included breakfast each day. Breakfast was delicious and the service was outstanding. The location of the Inn within the historic area is perfect. I highly recommend staying here especially if it is your first visit to Williamsburg. I gave 4 stars on "sleep quality" because the bed (mattress and bedding) was not as luxurious as some other hotels we have stayed in.

My boyfriend and I got the romance package and it did not disappoint. The attention to detail and the food was amazing. What really stood out was the friendliness of the staff and how helpful they were. I rarely see this these days but in all my travels. This hotel stands out not only with the rooms and food, but the people. I highly recommend.

The hotel itself is very good, and one of the best bathrooms I have ever stayed in. The service, outside of one great bellhop, meh. The price of dining is outrageous which is a shame for anyone wanting to stay on-grounds; that said its very centrally located that a very short car ride can open up a world of choice.

We stayed there for our anniversary. The hotel itself is beautiful and our stay was wonderful. However, the bathroom was disgusting--we walked in to find the floor splattered with dried bodily fluid. Guest services took care of it the following morning but it had already tainted our experience. That night, we had our first anniversary dinner, during which the waitress mistakenly served me alcohol. I don't drink and never have. I immediately felt sick and was very upset that the restaurant of a highly-rated hotel had broken my streak of an alcohol-free life. Thank you for ruining my anniversary.

Very disappointed we had quite a few rooms 1-5-24 to 1-8-24 3 nights. Two of the three nights the fire alarm went off at 115am two of the three mornings and a second time on the third night. WE have heard NOTHING...many from the group has notified the Williamsburg Inn with NO response. WE had a birthday party held there and it included catering......NOTHING.....HORRIBLE CUSTOMER SERVICE. Even when we checked out there was nothing said.....WE will spend our $$ elsewhere.

I have been going to the Williamsburg Inn all my life and haven’t missed a year in over thirty years. It is not only the charm and atmosphere that brings me back, but also the incredible staff who make you feel that you are truly home again. I would be remiss if I did not single out Andre’ Richardson who defines professionalism. Be sure to make reservations for the Rockefeller Room. You will not be disappointed.

Beautifully decorated inn with a courteous, professional staff who make the visitor feel special. Wonderful rooms that make a tired, walked out Colonial Village visitor want to sink into a chair or bed and just wind down at the end of a long, pleasant day. Dining at the inn is a time of fine food and time to enjoy the meal and tasteful food.