Tybee Vacation Rentals - Vacation home rental agency in Tybee Island - 1010 US-80, USA

We have used Tybee Vacation Rental company 3 times in the past year . We have stayed at 5 O’clock Somewhere , The Breeze Inn and Once Upon a Tide . All 3 stays were great . I have read through some of the negative reviews and have I not experienced anything what other people have when it comes to the customer service of TVR. In fact, we experienced the opposite . They have been more than accommodating. If we had a problem with the property, they were out in less than 15 minutes on most of our calls . We loved every location and what is advertised is what you get . We will keep renting from them . My only wish is that they had a loyalty program . See you again very soon !

What's the perfect vacation home in Tybee? Easy answer - Tybee Skies hosted by Tybee Vacation Rentals. The Tybee Skies location was fantastic for my family to come and relax for a week. Everything was perfect, from the quiet residential location steps away from the beach to the panoramic rooftop patio and luxurious accommodations with an elevator. Tybee Vacation Rentals provided an easy way to book our stay and answered our questions before the trip and while visiting. Our location was as described in the listing. We arrived at a beautiful home that was clean and stocked with everything my family needed for our getaway. We will definitely book through them on our next vacation booking.

My girlfriends and I stayed at 'Our Happy Place' vacation rental on Tybee Island for a weekend getaway. We rented the property through Tybee Vacation Rentals. The property is marketed in a misleading way. We were very disappointed with the property overall. The website pictures are deceptive. The home is dated and is in need of an overall facelift. The plumbing system is loud and clangy. When flushing the toilet on the lower level there was a loud knocking sound every time. There was also exposed, rusty plumbing in this bathroom. My bedroom was on this level and had wood paneling. It reminded me of a sauna when I first walked into it and it did not disappoint. The room was hot and humid with no ceiling fan. The A/C did not flow into this bedroom. It was so hot in there that the room was unusable and I had to sleep on the couch in the living room area for the entirety of my stay. Our expectations were high due to the price that we paid to stay here, which was around $500/night. We were definitely underwhelmed. I plan on vacationing on Tybee Island again. The area is lovely with a beautiful coastal vibe. I would NOT rent this property again, nor would I recommend it to friends or family. It is overpriced and the quality is just not there. Additionally, I will use an alternative vacation rental/management company the next time, as it appears that Tybee Vacation Rentals has no interest in providing customers with the excellence and quality that they have paid for.

My family, my parents, and my dogs all enjoyed a 3 night vacation at Sandy Souls. The check-in and check-out process was very easy and we were even able to check-in early! They have an online portal where you can find all kinds of information. They provide a travel guide for the island in the home. This house was very convenient to the beach, gift shops, the sugar shack, and a couple of restaurants. The house had all the essentials we needed as far as linens, cookware, washer and dryer, etc. TVR also provided laundry detergent for a single load of clothes which was nice. We had no maintenance issues and the house was very clean. The fenced-in yard was huge for my dogs. The home was very cozy and our favorite hangout spot was on the balcony patio. I would definitely recommend TVR to friends.

Do not rent from this company. It’s so upsetting to have to write this review when we still actually are supposed to have 3 days left of our vacation. We were renting during Hurricane Idalia. Prior to the storm, wires went down in front of our rental property and we lost power. We stuck out the night in hopes of power returning quickly the next am. As the sun began to beat through the windows that do not open- we reached out to the power company who told us that the property management company would need to get updates since we’re not the owners of the property. We contacted Tybee Vacation Rentals, explained our situation and concerns regarding having very small children in a house with no AC/power. We were told by someone in the office that she was a single mom and her kids have lived without AC for days and that we should either deal with it or leave. Prior to losing power, the ductless unit in the living room barely worked, we had an ant infestation in a bedroom, and once it started raining water was pouring through the living room ceiling onto the couch which made us wonder, how much dirty water had already been pooling on that couch during other storms that our family had been sitting on. We received not a single bit of customer service or understanding for our situation. We spent over 7k on this rental. If this happened at a hotel, there would be so many accommodations offered. We were offered nothing, if anything it was brushed off as not their problem. We were told to check out if it was so bad which is exactly what we did. Gave up 3 days of vacation on Tybee because Tybee Vacation Rentals has no customer service. They may be great to their owners but certainly not the renters. There are other rental companies! Rent from them! Give yourself the peace of mind- do not rent from this company (the pink sign properties!).

We stayed in Savannah with Tybee Vacation Rentals to celebrate my Father-In-Laws birthday over the weekend of the 4th of July. The home we rented was a beautifully renovated Victorian era home. It was advertised as having 2 off street parking spots which was a huge reason we picked that property since we would have multiple cars. When we arrived the road behind the parking spots had been completely torn out and closed, making parking completely inaccessible. When I asked TVR for help with this I was told to “Just park on the street”. I told them that this was not a permanent solution because 1) There was already limited parking due to others parking on the street, especially with construction workers across the street taking up many of the spots and 2) street parking would be closed all together for street sweepers one of the nights we were there. Following the conversation I was not given any alternatives and their customer service line has completely ignored my messages since.

We stayed at Beachview resort, 404 Butler Ave, unit 432. Our condo was perfect, lots of added touches like beach chairs in the closet. It was also very clean, check in and out was very easy. We will definitely return!

I booked a property over the phone with TVR for the Thanksgiving holiday. Upon checking in, I was met with a giant dead roach in a windowsill that was fully visible and clearly had been there a while. The property (Guiding Light) had a private pool. The pool area was covered in pine straw, the chair cushions and patio chairs were in disarray, the sheet on the cabana bed mattress had visible mildew/mold, and the pool itself was covered in debris along the bottom. I spoke with Ashley who was pleasant but said the only option was to send someone out to clean the pool. I declined as I felt I should not have to interrupt my trip to allow maintenance at the house when the property should have been clean upon arrival. I was denied a refund of any portion of the cleaning fee. Hey, no problem, whatever. Fast forward and I call to book a beachfront property over the New Years Eve holiday. The website was allowing me to book three nights, but I called to book over the phone to see if there was any kind of frequent guest discount (there is, 5%). Ashley had trouble with her computer and asked to call me back. She told me later that the minimum stay was actually 5 nights and the website was wrong. Though this property (Tybee Southern Bell) was extremely expensive, I agreed to extend to five days so I could book the property. This brought the total to over $3k for five nights. Ashley again put me on hold to consult with a manager and came back to tell me the price online was actually wrong and they needed to figure out the correct price. I confronted her about why I was being given such a hard time about booking, and began to feel like I was being discriminated against for being a single female. I felt like they suspected something was shady with me being the only guest. I was then transferred to Katie who said it was actually the property owner that was denying to price and that their hands were tied. I told her this was hard to believe considering it all happened in real time, and it seemed far fetched to think someone called to ask permission from the property owner when they are the company managing the booking. Meanwhile, I went ahead and booked the property on their website and signed the rental agreement electronically. I received a call the next morning telling me the booking would be cancelled because the owners were going to be staying in the house during the holiday. If you’re keeping track, they went from saying the nightly minimum was wrong, so I agreed to extend it, then they said the price was too low, then the story changed to the owners were going to be staying during that time frame. This is completely unprofessional and shady business practices to treat a guest like this, especially one who was willing to spend over $3k for just a few nights stay AFTER having already had an unpleasant experience at another unit. I think they suspected something was weird with the booking (there wasn’t - I’m a single female and am new to the area) and were trying to find any reason to deny me the property. As a result, they breached a signed rental agreement that they themselves sent me. I will never book from TVR again and would dissuade everyone from doing the same.