Starbucks - Coffee shop in East Lansing - 401 E Grand River Ave, USA

I have ordered door dash almost everyday for the last 5 months. In the beginning my drinks were perfect. Then it started getting inconsistent. The last 2 days I have received wrong sizes and coffee that appears and taste like pure milk. Now I order extra shots in every drink usually totalling 6 shots. Door dash will no longer give me credits so I reached out to the manager Paige she was pure nasty to me treated me as if I was trying to get free drinks. Telling her I just want what I ordered she was terrible. Unfortunately this is the only location door dash services where I'm located. So the 20$ I'm spending every morning will no longer be going to this location. It's so unfortunate.

Stopped by on a Sunday morning and it was empty, I was immediately greeted by the barista. Ordering was quick and my drink was done perfectly. The store was immaculately clean including the bathrooms. There are plenty of places to sit which makes this great for students (I used to study here in college) or just for people stopping by to chat with each other. The artwork on the walls is a nice touch including the Spartan decorations in the back.

Great service with a great atmosphere. Not many tables with multiple seats, and it does get very crowded during rush hours. Not all the tables have easy to find outlets. However this location is a much better than average starbucks.

Staff seem understaffed and overloaded. Guy with the dreads has terrible customer service skills. I saw employees in aprons walking around doing nothing while the other baristas were overwhelmed.

Getting some work done and checking emails while my son finishes up new student orientation. Very impressed with how friendly everyone is and the nice atmosphere. Plenty of room, great music playing and not too crowded.

It can get very crowded, and sometimes that means waiting 20+ minutes for a drink. I don't blame the workers, they are going as fast as they can. But also because they tend to be incredibly busy, it gets dirty until someone can finally break away from making drinks to clean up.

The spot used to be so much better with kind staff and speedy service. The service here has gotten worse over the years in terms of rude workers and taking +15 min to get a drink on a regular non-exams day. As for the prices, that is another story. It should be a crime to charge $1 for no/light ice but I will blame that on the company, not this particular franchise.

The staff is super nice and friendly. The place is busy but they keep a good attitude