Residence Inn by Marriott Concord - Hotel in Concord - 91 Hall St, USA

I am usually really happy with the Marriot properties that I have stayed in, but our room was unfortunately not clean. Please see pictures. There were smudges and stains of various kinds on the dressers, floors, closet doors, bathroom doors and walls that were disgusting. One example included. The property manager needs to do a much better job of overseeing the cleaning process.

We stayed at the Residence Inn Concord NH from Aug 6 - Aug 10 2023 and our stay was wonder. Firstly I want to say how much we loved the front desk worker but sadly I forgot to catch his name (but I did catch that he had a cat named Tina). He was so kinda, welcoming and helpful during our whole stay. Secondly we absolutely loved the woman who was in charge of the breakfast area. She was so sweet and worked very hard. Not one single thing ran out while we were there. We stayed in a one bedroom king suite with sofa bed. Our room was very comfortable and very clean. We would definitely stay here again.

Overall it is a nice hotel with good amenities. However the biggest problem was with the heat/AC in the room. No matter what you did, the system would revert back to a specific temperature. Even if you turned it off, it would come back on in 20min. I was forced to open the windows to cool off but was still not able to sleep. Any hotel in which you cant get a good night sleep is useless. I should have continued home instead of spending the night. What a waste of Marriott points and $.

Comfortable and spacious room. Nice kitchen, though didnt use. Convenient location and plenty of parking. Hallways had a funky odor. Also, the elevator was not functioning (not great if you’re on the 4th floor). That maintenance issue needs to be communicated to folks with reservations in advance of arrival (which it wasn’t).

Very outdated. Room was sparse. Only half roll of toilet with no replacement. Had to go to front desk in early am to get a roll. Stains on wall next to kitchenette. Felt room could have been cleaner. Dented refrigerator. Was not recognized as a Marriott Titanium member, however staff was polite. Not up to Marriott standards! Homeless encampment nearby.

This review is NOT about the rooms. I have never stayed at the hotel, however my child has swim lessons there. Staff is always friendly and the lobby always seems to be clean. The pool area and pool are gross. Huge hair clumps floating, hazy water , pot holes on the bottom, band aids and loose pebbles from the floor everywhere. Honestly, its the disgusting hairballs that really sent me over the edge🤢

We had our wedding not too far so we picked this hotel for our wedding party and guests! We had a lot of rooms. It was perfect! The rooms were great. The outdoor space with fire pit was perfect for everyone to hang out. Younger people enjoyed playing basketball. The bridal party got ready in their meeting room off of the lobby which was a great space. The staff was kind and accommodating. The breakfast had a lot of choices.

We had a great 3-night stay at the Residence Inn while skiing. Lexi was fantastic and went out of her way to make sure our time there was great.