Zen Multi Speciality Hospital - General hospital in Mumbai - Mumbai Suburban, India

My dad was admitted here when he had a black out and fell down. He was admitted into the ICU and was recovered in 2 days. After 1 week, he suddenly experienced swelling in his body and breathlessness. We rushed him to Hinduja hospital where he was diagnosed with fatal infection. On investigation we found out that this infection is caused from unhygienic hospital conditions. Possibly happened from an infected urine pot used at the ICU in Zen. If not treated on time, it could have been fatal. While I am writing this, he is on continuous dialysis as his kidneys are not functioning due to this infection. I would never recommend this hospital to anyone.

My wife Sumedha had been to Zen hospital for the surgery. The surgery was performed by the expert doctors at its best. The Doctors and the other support staff is excellent in all ways. She got the best treatment. It was a good experience. Thanks to all of you .

It was really super experience at zen hospital. I had gall bladder removal laparoscopic surgery done by Dr. Roy Patankar sir and I am really thankful to him and entire team to made me very relax during surgery. After surgery I got fast recovery and this week I am feeling like nothing is happened and that is the best thing done by Dr. Roy Patankar sir and entire team. I would also like to appreciate all nursing staff who has taken my care after surgery. Thank You so Much

Excellent experience. Procedures went smoothly and nursing team was very hospitable. Great hygiene and sanitation. Room was very comfortable. Great anaesthesia by Dr Kale and Dr Nair and their teams, no side effects at all. Discharge was quick. Dr Roy Patankar is an excellent surgeon with a clear treatment plan. He was able to soothe any concerns. Floor manager was very helpful.

My husband Dr. Arun Nanivadekar was admitted to ICU of Zen Hospital on 10th August after he developed difficulty in swallowing and mental confusion on 9th. A throat swab for PCR had been taken before admission was found to be H3N2, a variant of Influenza A virus, to be positive . He received excellent treatment from Senior Physician Dr. Anant Gore. The entire staff of ICU from Residents, nurses and labour Staff was kind and courteous. His calories and hydration was maintained by a tube through his nose and requirements managed under expert guidance of Ms Priya Palan, Nutritionist at Zen. His swallowing difficulty continued for months after discharge and swallowing exercises were taught at home by Dr. Sapna Shah, Speech and Swallowing Therapist. Arun improved slowly over 3 months and is now able to eat most soft items and drink liquids. His feeding tube was removed for the last time on 22nd Nov. During this period, Arun required 5 changes of his feeding tube and this was kindly done by Dr.Pramod Kale, Chief Anaesthetist of Zen Hospital. Spasm of Arun's throat muscles proved a challenging task for Dr. Kale. The last change of the tube was done by Dr. Shalaka Dighe, ENT Specialist who also did FEES (Fiberoptic Endoscopic Assessment of Swallowing) to further study if the improvement could be accelerated by any other means than throat exercises. We are greatful to Dr. Gore, (who saved Arun's life) Dr. Sneha Shah, (who is entirely responsible for Arun being being able to swallow now), Ms Priya Palan, Dr. Pramod Kale and Dr.Shalaka Dighe for their invaluable advice and help in keeping Arun alive and well.

Excellent services. Operation went smoothly.Nursing, Mama-mausi,Rmo team was co operative.Shruti Madam /Divya Sister (smiley) Are very much take care and always helpful.Dr.Himanshu bendrey is excellent surgeon with clearfaction.thanku for zen team.Keep it up .All the best.

My wife was admitted at ZEN hospital for surgery by Dr. Roy Patankar & Dr. Veena Aurangabadwalla. After my experience there I will not call ZEN a hospital but an extended family home. Extremely courteous and caring Doctors , Nurses , house keeping guys,canteen staff & the administrative staff make your stay very comfortable during this stressful period in the patients life. Our room was very well maintained & was being cleaned almost 4 to 5 times daily. Hygiene maintainence is of utmost important factor driving the staff. They are very punctual with the timings given for procedures which was a very big pleasant surprise inspite of being a big & busy hospital. Canteen food provided can beat good hotels in the quality , taste & price. Overall a very pleasant experience without any complaints. Thank-you so much to the entire team of ZEN hospital for being so humane & wonderful.

Very pathetic Hospital....Doctors are for money only without knowledge. Not toilet facility for patients, Not AC working, after many patients complaints they don't care for them Dr Vikrant Shah is very Pathetic doctor, when we visit 1st time he didn't check to patient at all and give a list of 13 reports to do, after all reports came we go back to show him, He said I need only 1 report, so why he wrote other 12 reports in file. And in 2nd time also he didn't checked patient and consult properly. So by these ways this guy's are wasting money of patients, and charges very high in both times. Please guys avoid this kind of fraud hospital, which have no care of patients and only care for money and waste your money in his commission branches. Please tell people to don't visit this fraud and also report this hospital to cancel license to loot patients. Many other nice hospitals in our area which are looking small but taking care of patients in better way.