Zaithoon Eat & Drinks - Restaurant in Aluva - Ernakulam, India

Bad behavior from there staff and food was bad at Aluva stand nearby 'zaithoon ' restaurant No one should take maximum from here, when I spoke to their manager to complain they didn't even have a mind to listen to the problem. When I asked for a nairost, I was given masala dosa. I put them on about it and they wouldn't even listen to it.

Three years ago, I had the opportunity to visit this restaurant, and although I never got around to posting a review back then, I recently passed by and felt compelled to share my experience. The restaurant boasts ample space inside, but during busy times, it can quickly become insufficient. Unfortunately, there is no dedicated parking facility for the restaurant, but visitors can opt to park at the nearby train station's parking lot. During my initial visit, I ordered two servings of chicken biryani, but to my disappointment, the taste resembled that of overcooked and dry food. When I expressed my dissatisfaction to the cashier, they promptly offered me an alternative, and I chose chapati and beef curry instead. Thankfully, this alternative dish turned out to be quite enjoyable. What surprised me, however, was that when it came time to pay for my meal, the cashier only charged me for the chapati and beef curry, completely disregarding the unsatisfactory chicken biryani. While this gesture may have been an attempt to rectify the initial disappointment, it would have been better if they ensured the quality of the food before serving it in the first place. Regarding the service, it was relatively average. The staff seemed attentive enough, but the overall experience was marred by the disappointing initial dish. In summary, my visit to this restaurant three years ago left much to be desired. While the establishment offers ample interior space, the lack of parking facilities can be inconvenient. The chicken biryani I initially ordered fell short in terms of taste and quality, but the alternative dish of chapati and beef curry was enjoyable. The service was passable, though the overall experience was dampened by the initial disappointment. It would be advisable for the restaurant to ensure the quality of their dishes before serving them to customers.

My review is based on only two recipes Egg Puff and Ghee Pathiri. This was my first experience in Kerala and I met interactive people. The food was well cooked and hygiene was taken care of. I paid Rs 36 for both the dishes in the picture.

I ordered a lemon juice which is 30/-. More over the ice is picked up by hand by staff. I told them "I am not paying them to drink a water which is they wash the hand in ". Told them about this after I paid in full

Neat and clean wash room, you can get verity of foods, not much tasty. Chicken curry is, just a boiled chicken small two pieces inside the onion masala juice (Pathetic), that's they called half chicken curry, only cost rupees 60/-. #missing kozhikode foods

These guys won't let me use their washroom. As a restaurant social commitment is necessary, helping humans is first priority, not selling food. Giving free water and washroom is the real humanity. Im not saying this to downgrade this restaurant, but to be aware of helping others. I just don't want anybody experience the same I had.

Has got the Best Rumali Plate Shawarma!! The hospitality was also great! Good place to dine in if you are at/near to Aluva Railway Station. Reasonable food rates and quality is appreciable! It was a first time seeing such a perfectly plated and appealing shawarma fillings!

Very bad experience with the staff. I was in a call at the time staff came to take order. So that they havnt showedup for around one hour. I went to the kitchen for ordering the food.