West Downs - The Heritage Resort, 100, Westbury Road, Coimbatore-Ooty-Gundlupet Hwy, Kandal, Ooty, Tamil Nadu 643001
Geo Location
Lat long (11.413897,76.6878776)
West Downs - The Heritage Resort - Featured Reviews (1139)
Pradhish was our concierge for the in-room dining. He was great with our kid. Spent time to explain the facilities and menu options and also provided guidance about the local tourist points. Rooms were spacious and vintage as promised and overall facilities and views within promises were great. It was a pleasant stay with great staff.
The best word to describe this resort is EXCELLENT!!! The rooms were very clean and well equipped. The food was totally awesome.The landscaping is beautifully maintained as is the entire ecological area. It was by far the best resort I have ever been to and would recommend it very highly.
Mixed Experience - Good Room, Poor Food
I recently stayed here and had a mixed experience. While the hotel room itself was satisfactory, I was thoroughly disappointed with the quality of the food offered.
Let's start with the positives - the hotel room was clean, comfortable, and well-maintained. The amenities provided were adequate, and I had a decent night's sleep during my stay. However, the same cannot be said about the dining experience.
The food served at the hotel's restaurant was below par. he menu appeared promising, but the actual dishes fell short of expectations. The main issue was with the taste and preparation of the food. It lacked flavor and seemed like it was prepared in a hurry, compromising the overall quality.
I had requested a room decoration which was done amazing by the housekeeping staff. They are really humble and always ready to help. Call out to the manager and Gopal who were the ones that got it done for me. The food is also good and their breakfast cakes are amazing
A classy hotel not far from the main market. Food is very good. Rooms are great. Slightly pricey but overall a great experience. Staff is very helpful.
The rooms are well maintained and well cleaned with good service.well cooperating staff especially Mr.shakti and prasanth.But one point is that they need to improve the resturant section ,serving fresh foods but definitely need to improve in taste wise..
Was there for lunch buffet.
It happened to be south Indian veg and was great. Nice spread and they kept replenishing items as they got over.
Plenty of parking space.
Clean washroom.
Rooms where ok, but bathroom door was damaged. Restaurant it's too costly. Poor food service because of less manpower in restaurant. You have to wait for 2hrs for one order
Frequently asked questions About West Downs - The Heritage Resort
Where is West Downs - The Heritage Resort Located ?
West Downs - The Heritage Resort Located in Ooty of The Nilgiris. The complete address is West Downs - The Heritage Resort, 100, Westbury Road, Coimbatore-Ooty-Gundlupet Hwy, Kandal, Ooty, Tamil Nadu 643001.
Can I get the contact No of 'West Downs - The Heritage Resort' ?
Yes you can contact over this 0423 244 2262 no.
Is there any website for 'West Downs - The Heritage Resort' ?
No words to say... Amazing place and amazing views.. price also acceptable... Very very clean rooms and clean toilets...
It's toooooooo good for couples and families and friends also... Little out in town but amazing location it's not a cottage it's
Rooms are clean, service was excellent, very comfortable and reasonable price. Highly recommend this place. Thanks to Jacob and Vargese for their hospitality.
We stayed here for three nights. The best part here is restaurant. From the ground staff to upper management, everyone took great care. Special mention to Chef Karim and Nikhil. Dal fortune was one of the best and service was top notch! Hotel is also
Had a great experience staying at Hotel ultimate. Every person on the staff is very polite, helpful. Clean rooms with an awesome view from the balcony.
They also helped us in getting local cab service for sight seeing around at a reasonable price.
Th
Mr. Kumar was a very nice guy. He was very helpful and took very good care of me as I fell sick due to travel. I really appreciate all the hospitality I recieved from the hotel. Highly recommend them to all my friends and family. Thank you for everyt
We booked this place in the last minute, yet received the warmest most prepared welcome. This place gives you a relaxing vibe immediately upon arrival. The rooms have a fireplace that can be enabled upon a simple phone call. The exec chef greets you
Me and my family stayed at Cliff Residency and had a wonderful experience. The rooms very clean & neat. We had all services available except for a restaurant. There are however a lot of restaurants in & around the vicinity. This place is at walkab
We stopped for a quick lunch at this place.. only one word to describe, it is a royal palace.. great wood work all around.. the food was great.. will be back for a peaceful stay at some point in future..
Had a wonderful time at the hotel. Had come here with my dad. Taking long walks in the garden with dad was great. Also, the room was very clean and spacious with the wonderful 24/7 geyser. After dinner , enjoyed playing carrom with my father in the g
If you are in Ooty, especially around the Boat House, you should try the coffee or tea at the Bollywood Tea Shop. The tea is freshly brewed (not reheated) and the instant coffee is well made. They also have a stock of all basic necessities and packag
People who admire nature for what it is, this place is luxury for them.
This place has all my heart, the view and the valley chillness runs down the spine.
The stone house is simple, cute and gives you nostalgic feeling if you are from country side.
I joined Hi Physiotherapy Clinic for a span of 4 months for physical fitness. The equipments and the training were highly exceptional. The doctor cum trainer approached me everyday with great exercises and inspirational thoughts. Highly recommended
Thank you for helping me look the best version of myself! I absolutely had a wonderful experience. You literally created a great comfort zone and helped me build a high level of confidence in me, to look great on my big day. As far as I noticed, you
Loved radhika aunties make up .She did my wedding makeup and it was too good .She knows to work very well on different skin tones and was very friendly and patient .I opted for a subtle look and she brought out exactly wat i wanted.U can definitely b
I took keratin treatment at Naturals salon from Sarita had very satisfied service totally changed my hair structure and looking so pretty.Thank you recommend for all #Sarita
Today i had a massage at Serenity Spa, and my massage therapist Lunsola showcased exceptional skills. She intuitively knew where my tension spots were and worked diligently to provide relief. Her professionalism and technique ensured a relaxing expe
Just a few days ago I had a very extraordinary and relaxing experience at the spa. The setting and locale were beautiful, there was nice tranquil garden setting followed by the reception where I was allowed to choose from many different options of th
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