Vasavi Hospital - Hospital in Bengaluru - Bengaluru Urban, India

Excellent experience from doctors, nurses, front office staff, admission and insurance desk and ward staffs. Service -5/5 Facilities -4.5/5 Staff Helpfulness - 5/5 Value for money - 5/5 Experienced doctors who are very confident and efficient in their work and answers all queries satisfactorily and in detail. Nurses and ward members are very caring and sweet spoken. Admission coordinators especially Sneha and Madhuri are very supportive and helpful. Overall much better experience than the other big names in the area like Fortis and Apollo hospitals.

Had a very bad experience here. Had booked a Doctor through Practo and went to the hospital only after getting confirmation. The lady at the registration desk said Doctor doesn't come to hospital at this hour and his working hours are different. She asked us to come again next day without giving us any appointment or mentioning the time. My MIL was in so much pain when we went there. The staff at the registration desk are highly useless and rude. When asked for an alternate Doctor, we were told there is none. Nobody even tried to give any info or suggestion that can help the patient. When my MIL expressed her disappointment with the way things are being handled and while we were about to leave, we were told a Doctor is available (How did you not know this before?). The lab technicians are also irresponsible. Told us we will get report by 11:30 next morning so we took a follow up appointment at that time but when we went there we were told that a test would take 24hours and the report isn't available yet. Again we were asked to come next day. How hopeless you people! A patient in pain is making rounds to your hospital and you are this irresponsible! When we called the hospital number to check if the reports are available, the person at the desk yelled "why are you calling here, call the lab"!!!! You guys are the worst. Never visiting this place again and never gonna suggest this hospital to anyone.

Truly disappointed with service worst worst worst ! Think before you admit ! This hospital's incompetence is beyond belief! Despite commendable service from the doctors and nurses, the staff and other workers were a complete disaster. Following discharge at 9 am, the ineptitude of the insurance desk was on full display. They failed to process documents, provided incomplete submissions, and pushed the patient into a grueling 24-hour wait for insurance approval. The grievance line was utterly useless, offering no support and displaying a shocking lack of empathy. It's crystal clear - if you're paying in cash, you're treated like royalty; if you have insurance, you're outright neglected. The appalling treatment of a patient post-discharge, despite no fault of their own, is a testament to this hospital's abysmal service. Special mention goes to the grossly incompetent individuals, including Tejas, Tejaswini from the insurance desk, and the grievance cell coordinator. Save yourself the agony - think twice before choosing this hospital. Opt for nearby alternatives that promise a more serene environment and, most importantly, competent and caring service."

I am feeling very pleasure for those who get treated here at this hospital. All the doctors here are really good They handle all the risky treatments and cure the patient. I am very thankful for the two best doctors ,Dr.Praneeth for cardio and Dr.Nisha for Gynaecologist Seriously these two doctors are very awesome and they are life saver trust me my aunty was hospitalized here at this hospital both the doctors stood and made a risky surgery successfully we had no hopes they only gave all the hope . I felt very happy in the Laboratory ward while the observation time here nurse Divya and Aishwarya trainee at the laboratory took care of my aunty so well nurse Divya has soo much of patience I never seen such a care taking nurse in life time she is a sweet nurse where paitence will get cured soon I wish to thank for all the wonderful care and support given here let god full fill all there wish

The hospital messed up very basic medication, which resulted in my whole procedure to be postponed. The beds & place is not as clean, the staff is very lazy & barely provide adequate support. I have had one of my worst experiences here & have been waiting for 3 hours only for a discharge, which has been paid and cleared. Their standard responses are 'I'm all alone and have a lot of work, you wait' or 'it's not our fault that we forgot to clean or follow up' Which hospital runs on such inefficient management & I had to overpay for their misses because otherwise they wouldn't provide me care - money making & very poor service are the highlights of this place. Utterly disappointed.

I have no words to express towards Dr. Pratham Bysani Neuro surgeon his greatness and friendly behaviour. This doctor is truly exceptional! He's very understanding and listens to your concerns. He explained everything in detail about the problem, procedure of surgery, its recovery and its after effects. He saved my husband's life. Thank you Dr.Pratham Bysani.

My Mom was admitted a week ago in ICU .....it waz a 0 % Hygiene maintenance in ICU...the cleaners n care takers are very bad behavior ppl....food given on their preferred time ...m mom shouted on them to give the food later they provided.....they use toilet mugs n toilet water to wash or clean the patients....even for oral cleansing...such an un-Hygiene environment....ICU is one of the most careing place for the patients their itself they treat like this n think bout wards....hospital is gud but ppl inside are not fit their.....

Horrible experience.. Please don't visit this hospital... I visited this hospital for toenail surgery- minimally invasive treatment upon reference from Pristine care...But, these people made me stay here for a whole day.. Even though the doctor instructed to discharge at 2 pm.. The staff is not ready to discharge..