Titan World - Watch store in Ernakulam, Aluva - Ernakulam, India

Very helpful staff and a good collection of watches. I wanted to check a few watches which were not available at that time in the store. The staff here then explained to me about similar collections and asked me to shortlist a few watches so that it could be brought to the store. Mr. Anil also explained that some of the dials and straps look different (and better) than what is shown in the pictures on the website. After a detailed discussion and waiting for a couple of days, I received a call and was able to try out all of the shortlisted models. Indeed, some of the watches have dials that look better when you try it out! To summarize, I'm happy with the purchase and my experience.

Genuine staff and well organized shop. Staffs are very co operative and helpful which really feels good. Mr. Sijo interacted well during my visit & sort my problems...

Amazing experience & Awesome collectionslove it

Excellent collections with affordable prize. I didn't get better service and also get some unsatisfied informations from product knowledge.

I am glad to say thank you for your service and you guys are very polite to us. Here i am looking forward to seeing my watch back on my wrist again. Once again thank you

I have purchased a watch recently.. Staffs are so friendly. I really got a budget friendly product

Very welcome and hospitable service. Sijo was very friendly and pleasant to deal with. He was prompt and proactive providing support. Even the cost was very reasonable. Would buy a Titan or Fast Track product when needed, only from here...

Title: Extremely Disappointing Wristwatch Service Rating: (1 out of 5 stars) I recently had my wristwatch serviced at Taitan World at aluva , and I must say that it was an incredibly frustrating and disappointing experience. I initially took my watch to them to replace the glass due to some scratches on the top. However, after the service, I received my watch back only to discover that the new glass also had scratches on it. Naturally, I immediately informed them of the issue and handed my watch back for the glass replacement. They assured me that it would take about a week to fix. A week later, when I finally got my watch back, I noticed scratches on the inside of the glass! I couldn't believe it. I approached the service person and asked how this could happen, hoping for some understanding and a resolution. However, their response was shockingly unhelpful and dismissive. They rudely told me that there was nothing they could do and suggested that I take my watch back. Their rough and disrespectful behavior left me extremely disappointed. It's frustrating that people choose branded showrooms for service because we expect a certain level of brand value. However, my experience with Taitan has shown that this supposed value doesn't translate into their behavior or the quality of their service. It's disheartening to receive such a lackluster service, especially when dealing with a valuable item like a wristwatch. I strongly urge anyone considering Taitan for wristwatch service to think twice. Based on my experience, their service quality is subpar, and their customer support lacks professionalism and respect. I hope that by sharing my experience, others can make an informed decision and avoid the disappointment I have faced