The Fern Denzong Hotel & Spa, Gangtok, Sikkim - Hotel in Gangtok - East District, India

Stayed with spouse for three nights in May. The room was kind of a suite, with separate sitting (or working) and sleeping sections. That helped my wife because she needed to get a fair amount of work done. I was on the first floor, so there were no views, just a lot of stray dogs barking all through the night (missed my earplugs terribly). The hotel really needs to work on providing decent WiFi. The area even has 5G, but it only seemed to work on the rooftop, probably because there are tall buildings all around. the breakfast was good. I enjoyed eating at one of the tables outside, watching people go by. The overall service was polite and competent if sometimes slow. But that could just be because of the rush. The hotel is very close to MG Market (the main reason I chose it), but the climb back up can be difficult for a lot of people. I was told one can get a cab from the other end of the market, but I couldn't find one. And walking was great indeed.

it's a 2 days family tour in gangtok , provided hotel room are extreme last of the floor all 4 rooms are with different sizes , mattress are not at all comfortable over there , location was ok as just 500 mtrs away was MG road . 1st night we tried hotel Restaurant and it was horrible experience, world's poorest quality food served , for that we fight till hotel GM lavel , same time there breakfast buffet spread was decent with lot of varieties. overall other than 1st night dinner experience rest all OK . we may not select this property in future as family for holidays.

The hotel is excellent. The first day I saw the hotel I was overwhelmed by their reception. The staff there at the reception Apeksha,Jeena and Shan received us very warmly. The room too was very cozy and clean. We were there in the hotel from Oct 30th 2023 to 2nd November 2023. The staff at the restaurant too were very sweet in attending and made us feel at home. Manita,Sanjana and Kushal to name a few. There were some more, Maybe I missed some names but during our stay I can say the entire team worked in unison. The food was excellent. South indian,north Indian anything,but mainly the food tasted good was served well. Hats off to the chef who was doing a good job. The ambience is so soothing,after a hard day's touring it feels good to come back to a clean bed and a very neat bathroom. Not to forget the spa, a bit expensive but the girls were too good. The massage relieved me of all my tiredness. For such tiny hands,they were very firm and good at their job. Value for money. A special word of appreciation for the chefs.... Neeraj,Prajval and Pratik. The food was excellent.

The property is located just above the main Mg market. The way to the market is easy because it is steep downhill but the way back uphill is tough. The staff is very professional and the room service is effecient. The breafast buffet is good and all the options needed.

I recently stayed at The Fren Denzong Hotel, and while its location wasn't the best, I was pleasantly surprised by the excellent service provided by the staff. The hotel's surroundings may not be ideal, but the warm and accommodating service more than made up for it. The rooms were well-maintained and comfortable, contributing to a pleasant stay. Despite its less-than-ideal location, I would recommend The Fren Denzong Hotel to anyone seeking a comfortable and welcoming place to stay in the area, as the excellent service and room quality make it a worthwhile choice

Everything here is superb except the parking. U have a very little place for parking. In and out is also very difficult for the vehicles from the place they provide. The hotel staff themselves couldn't save a place for 10 mins until we board. we were a group of 15 people and ours is a tempo. we had to go 2 km far again on vehicles spending almost 1000/-. If this hadn't happened, I would have rated 5. I know everyone might not experience this.

We arrived on 3rd oct 2023, and that night there was a massive flood in sikkim. We were worried as all roads were blocked and no exit from gangtok was possible. This is the time when the hotel travel desk Mr. Biswanath and team did a splendid job. They organised an innova to Siliguri (convoy of cars with hotel guests) through an alternative route. Though the route was eery we finally reached in about 10 hours. The driver was very good. Sikkim did not have fuel that morning and huge ques in petrol bunks. Surprisingly the hotel had stock of fuel and that was used for the cars. Amazing. Well done The Fern Team. Also the room has two double beds, so very good while travelling with two kids. The arrangements made by traveldesk for Natula was also very good. The location is nearby the MG Marg which is a nice place for shopping. Food was good. Special mention for Kushal at the restaurant. Also the very very helpful and friendly (genuine) reception team.

When we entered our room, the pillows and bedsheet were dirty and stained. The best part was their food. I want to recommend specifically the mixed fruit salad with ice cream.breakfast was included and there was so much variety like continental north indian south indian all options were available. Every food item was good or super delicious. I tried tiramisu for the first.don't try their hot chocolate, it's simple bournvita.