The Accord Metropolitan - Hotel in Chennai - Chennai, India

Our recent family stay at this hotel was nothing short of exceptional. The hotel's prime location made exploring the area incredibly convenient, allowing us to easily access local attractions. The standout feature, however, was the exceptional staff. Their warm and welcoming demeanor made us feel right at home, and their willingness to go the extra mile to accommodate our special requests, like providing warm milk for our 2-year-old multiple times, truly impressed us.The dining experience was a delightful surprise, with a diverse menu. The quality of the food was consistently high, and the service was impeccable. We couldn't have asked for a better experience and highly recommend it to anyone looking for a memorable family-friendly getaway.

The front desk staff including the manager are rude. I expect them to be polite in whatever they say. Here are my horrible episodes with them 1. They are lying a lot. When requested for an extra access card, they said they won't. But I indeed got an extra access card for another room the day before. I felt it is a discrimination to give an extra access card to one room but not to another room. 2. I was told my two rooms are close to each other when I checked in. But it was 4 to 5 rooms away. 3. I was forced to pay the whole payment at the time of check-in. I feel they should get an advance and not the whole amount. 4. To cut the fruits, they asked me to pay. The only good thing I see here is the breakfast. The breakfast is nice.

My experience at the Accord Metropolitan Hotel in Chennai was exceptional. The hotel's luxurious ambiance and impeccable service made my stay truly memorable. The rooms were spacious, well-appointed, and offered all the comforts one could wish for. Dining options were diverse and delectable, catering to various culinary preferences. The staff's warmth and attention to detail added a personal touch to my stay. The hotel's central location was a big plus. I highly recommend the Accord Metropolitan Hotel for an unforgettable stay in Chennai.

The buffet menu was awesome, with a wide spread of dishes from chat to Indian, continental and Asian cuisine. Authentic and tasty food. We were spoilt for choices. The welcome drink and fresh fruit juices were very good. I will give **** for the food and * for the courteous service and ambience. Total 5*. Truly, value for money. Other hotels charge less and all their menu is almost same with less dishes. If you want to have a very good meal ,you will really get it in this hotel.

The location of this hotel is simply marvelous, offering a serene and immaculate environment that creates a peaceful ambiance. The elegant rooms exude sophistication. Nevertheless, the overall experience was delightful, and the charming restaurant arrangements added to the pleasant atmosphere. The staff members were generally friendly and helpful, making me feel welcome and well-cared for throughout my stay. The majority of the team went above and beyond to ensure my comfort. In conclusion, this hotel's serene location and elegant rooms, combined with the friendly staff and convenient accessibility, make it a wonderful choice for a peaceful and enjoyable stay. The overall experience was positive, and I would recommend this hotel for those seeking a tranquil and well-situated place to stay in Chennai.

When we reached this hotel there was grand welcome by hotel staff. Especially I will mention receptionist Somani, her behavior was very good. Rooms were very beautiful and they used to respond call very quickly. Hotel is located near to US consulate. When they ask feedback from my daughter, she told your hotel bath tub is very beautiful. Hotel breakfast was very tasty and awesome. They used to provide cab service in very reasonable rate. Overall it was awesome experience with this hotel.

Do not expect a 5 star experience here. The rooms are extremely basic and the entire 6th floor smelled like a dusty cellar and other floors smell of paint and chemicals. One of the rooms I was checked into had broken plug points where the whole socket comes off the wall and there was no accessible plug points to charge your phone next to the bed side table. What a joke! Their bathtubs looks so old and run down. The only decent rooms are the renovated ones but they only have few of them. Breakfast was decent but filter coffee was terrible. The only good thing about this place is the location. Staff was helpful to find the right room we wanted. Not worth the money otherwise. Will not be staying again.

I had an exceptional 5-day stay at The Accord Metropolitan! From the moment I arrived, the staff's warm welcome made me feel like a VIP. The luxurious amenities, immaculate rooms, and stunning city views added to the experience. The hotel's dining options were top-notch, offering a delightful culinary journey. The attention to detail and impeccable service throughout my stay left me thoroughly impressed. I can't wait to return to this 5-star gem for another memorable visit. Highly recommended!