State Bank of India - Bank in Mumbai - Mumbai Suburban, India

I had my pension work to be done today at the bank and the staff was very full including the branch Manage Ranjish he was very humble to speak indeed he helped us and with few min we had our work done Thanks for such a great customer experience

By default I had to give 1 star Since I have shifted out wanted to transfer my account but looking at the behavior just closed my account.....just for account closure they kept me waiting for 1.5 hours ....on raising my voice the branch manager just threw my closure form ...Shame on you guys ...you all don't deserve to be bank employees....

the behavior of staff is very rude,they think that they are the owners of the bank and before lunch time the take break , customers has to wait for a long time , as you see in the picture the old people are waiting for the staff to come and attend them,very poor branch.

miss Asmita from this SBI bank was so helpful she's really care for a clients i have notice it ,, and thats very good, we need such people in other banks, i have been in other banks around the wold, but asmiita was the best....

Thank you so much MR.RAJNISH JHA (BM) for the support and co-operation, must recommended SBI branch .

SBI!!!! WORST STAFF EVER!!! The staff is very rude here. My mother waited for more than 3 HOURS!! Just to meet the gold loan officer. One first day when she went to the bank. The saff told her to come tomorrow at 11am as the officer was not there. On the next day when she went on time. She was told to wait for 1 to 2 hours. When she asked the reason, the staff rudely told her "Subha jaldhi aana chahiye tha na!!" Is this the way you treat a customer??? Even if some had an emergency you guys would has done the same!!! There are so many NEGATIVE REVIEWS! about STAFF BEING RUDE! but the SBI doesn't seem to care. No wonder no one prefers this bank.

I went to the bank at 8:45 am the bank opened for public at 9 am, i was asked to sit, waited for more then 30 mins because the bank staff was still arriving and doing the setup they need to perform their duties, means they were not ready to serve customers until 9:30. I went to one of the counter to deposit cash they did not have change so asked me to wait for another 10-15 mins, i was also given a rupee less which i accepted, i left the bank at 10 am. It took me almost an hour just to deposit cash. I thought It will be real quick and never thought I will have to spend an hour just to deposit some cash.

Nice staff,cooperative staff to work on all your issues.