RTO Panvel - Department of motor vehicles in Navi Mumbai - Raigad, India

There was a long queue on a Monday morning, but the process was fast. You should take these documents with you for LL/DL verification: 1. Acknowledgement form 2. Fee receipt 3. 2 different documents for Address Verification 4. 1 proof for Age verification 5. Form 1

Office open time is 10.00 am but they actually start work at 10.30 you wast your time if reach on time.

It was ok. No rush on Thu. The person was helpful with the checklist for transfer. Yes, but you should be prepared to go up and down multiple times to get Xerox or print as required. Try to do as much process/upload docs/application online and bring prints. That would save multiple visits. Carry all IDs, photo, rc, puc, insurance etc with Xerox all the time.

Absolutely pathetic! And will never improve in this lifetime. Rude and lazy clerks, zero empathy, zero respect for anyone, zero professionalism. They will make you circle around 2500 times for a single thing but will never tell you everything at once. Horrible. If you get an agent, just go to them. It's not worth the hassle.

All RTO work done here. You can make Learning licence here by self application or through agent. Learning licence KYC verification, online test are done here. If you pass online test, they allot you Learning Licence. After 30 days you can apply for the Permanent Licence. Process is easy and quick. Staff also quick in service.

The Panvel RTO office needs the government's help. The building is old and not in good shape, which makes it hard for people to get their work done there. The government should either fix the old building or build a new one that's better organized and easier to use. Right now, the office is confusing for both the workers and the people who go there for services. If the government makes the office better, it will be more helpful for everyone. They could make different sections for different services, put up signs to show where things are, and have enough parking space. It's also a good idea to use eco-friendly methods and have things like air conditioning to make it comfortable. Fixing this problem will show that the government cares about making things work well for the public.

RTO infrastructure is in bad shape, feel sad for employees working in such conditions especially 2nd floor. I Suggest asks upfront all documents required to avoid multiple visits. For hypothecational removal had to visit RTO panvel 2nd floor, even after doing all process online on parivahan website. Visited with form-35, bank noc, id proofs. After verifying docs they ask to get noc updated with car owner n loan coapplicant. Done and went back to rto to verify docs. Now they gave a form to be signed by bank as acknowlegdement of form-35 and the process. Done and went to RTO again to verify docs. Now asked to attach PUC and Insurance. Done and went to RTO again to verify docs. Now asked to get another copy of Online payment reciept so that it will be stamped and one copy given to us. All done finally and left. I will come back here to update once new RC is recieved or not. Will wait for a month as informed by RTO.

Dilapidated buildings supported by Jack for stability. People coming here for official purpose has to risk their lives as to when will this entire structure come down God alone knows. Unlike all Govt offices this place too has all sorts of problem from server problem and so on. Poor Helpless consumers.