It's always a dreadful experience to visit this RTO office. Chaotic, mismanaged, unsystematic, untidy, all at once. While I know most of the government offices are like this, what I don't understand is how come no one has thought about improving things around here.
The government has made all the services accessible only through online portals. Common man without internet knowledge cannot access these services and has to rely on agents. Agents have a relation with these corrupt RTO officers and pay them regularly to get their work done on priority. It's a whole syndicate that is being run here.
The government officers are rude, disrespectful and unhelpful most of the time. I hope things change but I'm seeing this since a decade and I don't see any changes coming in the near future. No wonder the youth of our nation are moving out of the country every chance they get.
Disgusting location. Incompetent staff. They will make you run around in circles to get small jobs done. Needed to get my hypothecation terminated. Weirdly enough maharashtra RTO needs you to first upload all documents online and then again visit the RTO office with the same documents for submission. Their, officials appeared to be deliberately clueless regarding the process. Then one person says they won't accept documents after 2 pm, whereas counter closing time is 5.30 pm. Besides you apparently need to take approvals by visiting multiple counters. They won't accept on Saturdays. And ultimately he drops the hint saying that I can always send the documents through a "third person". Had to pay an agent 1000 bucks to get the job done. So much for digital India. Jay Hind.
A filthy place with no organized system. People are there without masks, staff is there without mask and coughing. There are third party private shops acting as RTO officials and scamming people. No enforcement for that. The building is very unhygienic, with paan stains, broken walls and dirty surfaces. The officials are very rude. There is no signage about the procedure, there is no information in English anywhere.
Pathetic experience at the RTO. They need to change the staff, should eliminate corruption and teach the staff about basic etiquette of how to treat people. If possible, I urge you to book some other RTO and not Vashi, they will piss you off.
I visited the RTO Ground today to give my four wheeler driving test , overall the four wheeler driving test in Vashi RTO Ground is very easy , as you have to drive your car/driving school car forward for 300 meters and then reverse till the starting point without stalling the car , then you get the approval of DL
This is the Regional Transport Office, where one can apply for getting Driving licence, Renewal of driving licence.
Registration of vehicles is done
I wish i could give 0 stars, we went to counter no 6 for choice number the guy was busy watching video on his cellphone the one with glasses and tattoo on his hand...when asked about choice no price he said cant you read its posted on the counter, the oage was half torn with no proper information...what a disgrace that place is vashi rto government goons think that are superior....what a shameless place
Very dirty place. Useless staff. Wrong mobile numbers on google. Everybody here communicates only in local language Marathi.
The building is too old but the behavoiur of those officials is good... Was able to finish the work in 10min