Riverview Hotel - Hotel in Chinsurah - Hooghly, India

The hotel staff will ensure that you don't consider staying here for a second time. While entry, we were greeted by an irritating stink from the waste dump nearby. This hotel has no drinking water, has shabby washrooms, dirty linen, variety of insects like cockroaches and lizards will share your room, we even got a pleasant surprise to see a dead fish lying in the washroom! The ACs are so old (no remote, no regulators) and made such loud noise, that we could not sleep. The hotel has no room service. If you need something cleaned, you will have to clean it yourself. Sometimes the taps will get jammed, there will be no water while you use the washroom. There is no power backup, we got a 2 hour long power cut. There is no maintenance and the property is not fit for any kind of accommodation. When we complained about these, the owner was extremely unprofessional in her behaviour, as if she was doing us a favour. So, if these features attract you and your family, visit at your own risk.

Place is good. But the ground where guests are served food is uneven and aged people will find it difficult to walk to reach the counters set up by the caterer.

We had the most horrendous experience in this lodge. The service staff is not bothered, the rooms are dirty filthy with cobwebs hanging. The bathrooms will greet you with dead stinking fish and leaky flush. You will share the rooms with variety of bugs and the ACs belong to another area and of poor maintenance. If you want to live your worst nightmare go check into this place

My friend and his family facing a lot of problem. The behavior of the hotel authority and the staffs was so irritating. They make disturbance while my friend was arriving and also during the sight Scencing. They make call repeatedly and make the situation very annoying.

Good, luxurious place. You can view the Ganga from the rooms. That's why the name. You can book it for ceremonies and occasions. Rooms are also available.

We stayed in this hotel from 22nd to 24th April 2022 to attend a wedding. The day we checked in to our room, we found a dead stinking fish in the bathroom. One of the rooms had an AC that made so much sound that even sleeping peacefully at night was a struggle. None of the rooms had a spray in the bathroom, except for one room in which the spray was not even working. The showerhead in our room was also faulty. The water was coming out of only one of the holes present on the showerhead. On the last day of our stay, the electricity wasn't present for about 2 hours during the later part of the evening. When we told the owner about these issues, she refused to believe any of it and denied everything we told her and also misbehaved. If possible, I would have given this "hotel" 0 stars.

Condition of the hotel was very poor. The basin sink was clogged and the flush wasn't working properly. The AC in the room was making so much noise that it was not possible to stay for long in the room. Wouldn't recommend.

I am shocked as this hotel charges 2000 per night have to call from ure own mobile to the hotel's staff as the telephone service is out , they don't provide you with wi fi and t.v don't even provide u with drinking water services u have to get it your self ,it's one if the worst hotel I have ever experienced don't stay you will regrert it like