Reliance resQ, Kannur - Apple Authorised Service Provider - Mobile phone repair shop in Kannur - Kannur, India

I'm thrilled to share a positive review for the free display replacement of my warranty expired iPhone 12 Pro. The service was prompt, and the staff demonstrated excellent customer care. Thank you for making the process hassle-free!

I had a great experience at the ResQ Apple Service Centre. The staff was knowledgeable and courteous. They quickly diagnosed and fixed the issue with my iPhone, and it now works perfectly. I appreciate their efficiency and professionalism. Highly recommended!

MY RECENT PATHETIC EXPERIENCE. I reside in vadakara. My phone battery health was 79% and i decided to replace my battery. When i called this centre, this person asked me to visit the centre and to conduct the diagnosis. I travelled all the way to kannur and the first thing i notice was the service executive was handling a customer escalation. Customer was moving towards consumer court against this service centre. Since it doesn't affect me, i decided to proceed with my phone service. The executive in reception was INEXPERIENCED and was not having any knowledge in helping the customers and resolve their query. Another customer who came after me needed to expand their Icloud storage where the executive could have helped but he made them call the apple customer care number. Customer was struggling to talk to them due to language issues. My phone diagnosis was done, and that person said my battery order has been placed, i can collect it in 10-14 days approx. When i had called after a week to check the status, the same executive was declining my calls for hours. Later he called back saying the staffs are short to attend the phonecalls. When i adked him about my phone battery order, he replied there was an error happened, i have to visit the centre again for diagnosing, it will again take 20 days. If the owner is reading this, please look into the issues , advising you to hire someone who is experienced and well customer handling executives. Apple products and servicesare getting expensive nowadays. Such inexperienced executives disappoint the customers.

I visited the Reliance resQ Kannur outlet today for recovering my forgotten password of iphone. Their professionalism and excellent customer service were truly outstanding. Thankfully one of the staff named Vishnu resolved my problem. He not only resolved my issue efficiently but also took the time to explain the process to me. I was impressed by his technical expertise and his patient and friendly behavior. I highly recommend Vishnu for any Apple service needs. Thank you Vishnu and Reliance resQ Kannur for your exceptional service.

Satisfied with the approch and the service provided. My device had a display issue and had to send to apple for replacing the same. Vishu the front office person addressed the issue and did the needful. I got the device repaired in a week time.

Great service nice team Really nice interaction The guy in the front office solved my issue great staffs.Excellent customer service! Whenever I needed something they were there for me. Thank you guys

I was having an issue with my apple watch ultra, i approached to reliance resq at G Mall kannur . Mr vishu who was at the reception helped in a very gentle way to sort out my issue.. Thank u Vishu

Great support and friendly support. Strongly suggest this center for all Apple Lovers