redBus - Travel agency in Kolkata - Kolkata, India

Both the stops your company is tied up with is not worthy of speaking about. One spends double the amount of money compared to train, to travel by bus only to feel luxury in terms of travel, which we did get. However the dhabas or restaurant you are associated with has the worst possible wash rooms that once can talk about. I wouldnt mind stating that public toilets or Sulabh Sauchalayas are far far cleaner compared these restaurants toilets. Your bus Sears, staff behaviour, punctuality, comfort, driving everything was perfect. 10/10. The only thing that was not at all comfortable was the stopovers. We travelled by lokenath bus services while going to siliguri and while coming back it was through GreenLine. In both cases the common problem was the rest rooms or the stop overs.. I believe this surely is a business scope for Red Bus to tie up with these restaurants and Give them points like you prefer giving points to your bus service providers. Look forward to travelling again and again by red bus. And overall Green line for sure is indeed the best bus service.

I am now travelling in this bus (Sagar Kanya, no 5370). We have very very poor experience. They take unboooked passengers every 10-15 minutes and halt several times. Approx 20 - 25 passengers, who have no seat, stand on passage. We feel very hot & can not see video. We spent a huge amount for ticket. Such type of service we have not expect such type of service from a renowned company, RED BUS. We will tell everyone for your worst service.

Red bus is a tour and travelling agency .It gives nice facilities to the passengers.It chooses the high ranked agencies and the buses are safe to travel.

Very poor service. No coordination with the team. Even after online booking the driver and conductor denied me to get board on the bus. After argument for long time they provided me the seat which was not as per my booking. Behavior of driver and bus conductor is really pathetic and will ask everyone not to book any tickets through redbus online booking. This was my yesterday's experience while traveling from Berhampore to Kolkata.

I love this app. It is very helpful and easy to use. You can search for all the destinations you want. The date, start time, end time, choice of seat, price everything is given precisely and the payment is made online without any trouble. I've had great experience on my travels and the credit goes to RedBus.

Never use there services. Money is debiting from the account but not getting tickets booked, when we call customer care service they say we have not received the payment this an issue with the bank. It happened with me Twice. Secondly when I ask to transfer the line to manager, consultant telling me he is busy in the meeting and keeping me on hold for more the 4-5 mins and manager is not available. This is 5 time I am facing problems with redbus customer care my issues are never resolved. Please never use there services. Due to them I missed my bus as no tickets available. 0 star

I have travelled in Dec 2021 from Kolkata to Siliguri and vice versa. Experienced Green Line and Lokenath both the buses. Both are good. Lokenath is more specious than Green line. However, option to resting your legs are more comfortable in green line than lokenath.

The most horrible travel experience in my lifetime with Anadi Travels. I had boarded the bus from Esplanade on 14th Oct, Sunday at 7:30pm for Siliguri, the Bus departed at 8:00 pm, 30 minutes late. It was supposed to give first halt at Krishnanagar which they did not give rather didn't bother to inform us. They did not bother to give bio break to fellow lady passengers. We had to ask them to stop they said will see if there us any place, around 1am they stopped at local Dhaba where we had our Dinner. The Bus was driven by the cleaner because driver was drunk. So called AC luxury bus but they were repeatedly switching off the AC. Bus staffs were inhuman ill mannered and unprofessional. They had not taken the actual route to Siliguri and also they had no clue which route the Bus was going. Actual time to reach Siliguri was 8:30 am but we were at Dal khola at 2:00 pm. I was bound to get down from the Bus after complaining to the owner. Never ever opt for this Travels since they are unprofessional and they do not know how to handle customers. I had a very bitter experience over 17 hours in a non AC bus with no proper food because they had not given proper halts. I would request Red Bus to look into it and save passengers from this painful travels. It's my message to all, never ever travel by Anadi Travels.