Prime Fitness Gym - Gym in New Delhi - South, India

Great gym! Love the variety of equipment and friendly staff. Always clean and welcoming atmosphere.

The customer service experience has been less than satisfactory. I believe that constructive feedback can lead to improvements and help maintain a healthy customer-provider relationship but it appears they took it the wrong way. I am providing feedback regarding my gym experience, which I started in July. While I initially had high hopes for a positive experience, there have been several issues that have left me dissatisfied. Firstly, I've observed that the trainers at the gym do not seem to be as professional or well-trained as I expected. Unfortunately, my experience led to an injury, which was quite discouraging. I observed that Danish (Trainer) would not leave any chance to touch you which is very disrespectful. Additionally, I noticed that the equipment maintenance could be improved. When I raised these concerns, I was met with a response suggesting that it was my mistake for not noticing these issues earlier while making the payments. We are not going to listen to you now. Furthermore, I have requested a tax invoice, but the one I received did not include tax details. When I inquired about this, I was informed that this is how the gym operates. The issue of excessively loud music in the gym is another concern. Not only can it be disruptive, but it may also pose health risks to some individuals. When I raised this concern, the music seemed to become even louder afterward. This behavior is not conducive to a supportive and professional gym atmosphere. Moreover, I've observed that some instructors socialize with friends who are not actively exercising, sitting on a bench, and often laughing and talking behind the backs of women which is not in line with promoting a comfortable and respectful gym environment. I requested information about the gym's refund policy and, more importantly, the safety of female members. However, I did not receive the promised email with the terms and conditions or safety details. When I followed up, I was informed that the email had been stuck in the server for over two months. When you encounter the question they misbehave. I have to slap Danish in my defence when he misbehaved with me. Women, please be careful while choosing this GYM.

I recently joined Prime Fitness Gym and I couldn't be happier with my decision. From the moment I walked in, the staff was incredibly welcoming and helpful. The facility is clean, well-maintained, and equipped with top-of-the-line machines and amenities. The trainers are knowledgeable, attentive, and genuinely care about helping you reach your fitness goals. What sets Prime Fitness apart is the sense of community they've fostered. The fellow members are friendly and supportive, creating a motivating environment that keeps me coming back. The variety of classes offered is impressive, catering to all fitness levels and interests. I've seen significant progress in my strength and overall fitness since joining Prime Fitness. The personalised workout plans and nutritional guidance provided by Danish Sir have been amazing . Additionally, the gym's flexible hours accommodate even the busiest schedules. If you're looking for a gym that prioritizes your well-being and provides an exceptional fitness experience, Prime Fitness is the place to be. I wholeheartedly recommend it to anyone seeking a positive and effective fitness journey!

It's often said that when you are hopeless , go for something that challenges your mind and body. The same happened when I joined Prime Fitness. I used to weigh 96kgs a year back with an issue of PCOD, not only have I reduced weight up to 70kgs but also disciplined my lifestyle. This gym offers you a blend of cardio, HIIT and weight training determining your goal and leaving no stone unturned to motivate and push you to reach that goal. The equipments are well maintained and the trainers are very professional. It would not have been possible without the guidance of Rehan and Danish. Keep up the good work!

Thank to the management it's such a nice gym .Trainers are indeed experts to understand health issues n accordingly provide n guide exercises.wil surely join. I liked the trial was too good and sati factory.

I live in mehrauli from last 15 years & never did gym phir uske baad ek din mujhe el medical condition hui then someone suggest me this gym now am very healthy living a very good lifestyle & added prime fitness gym as my lifestyle routine Thank you for your support

Excellent gym, amazing trainer. I joined gym prior 4 months of my marriage to loose weight, they helped me to get in shape till my marriage.

The best gym in Mehrauli for sure, one of the best traits of this gym is their experienced trainers. A must join gym in Mehrauli