OYO Somraj Regency - Hotel in Agartala - West Tripura, India

Guys, please never go in this hotel , I visited here's dirty 'bed cover, pillows,room also, I told to manager for replacing with clean bed sheets and pillow but he not aggred. no TV working ,finaliy i did check out within few hrs. my amout and time has spoiled.

it is the dirtiest hotel in Agartalaeven the use used bed and toiletries.room was filled with mosquito TV,no hot water,no clean water. Staff are very rude. When i brought into the knowledge of the manager he told me"Rahna hai to raho ,dusra room nahi hai''I spent the night outside the room seatin in lobby. Although I had booked hotel had no information, the manager was asking room charges. When I showed the confirmation message,he responded me the message has not come to the hotel desk so you will have to pay. And i paid the amount .it was in night and i was unaware of the agartalla town I had no options but to pay.i paid.

If you don't bother about dirty, nasty and dirty toilet than you can go for it. Toilet conditions are too bad and poor, flash don't work, water speed is almost nil and dirty basin and floor. Bed sheet and comforter was clean as per their claim but i found it was tear and dirty. When i was there it was rainy season and rain water easily enter your room. For all the problems, if you asking help from service they will say, we will do it even they said it's normal if rain water flooded in the room in rainy season They have super fast WiFi (i mean zero power) and there only one place where you can use WiFi that is reception counter area. I will not recommend this hotel.

Worst service I have seen, I have booked standard room, but they have provided bellow level rooms and facility is not upto mark, first of all they have some confusion regarding booking, and also told me that they informed to close the room availability after I denied to stay that room they provide one more but also services not upto the mark, bed sheet is not cleaned, pillow also not cleaned, etc.

Very bad service, Bathroom condition very bad.They are not professional

I kept my fingers crossed. How will it be? I landed there. The staff at reception and other staffs were warm and friendly. I was given two standard rooms. I rejected one room. The staff immediately changed the room and thats it. The rooms were well furnished. Aptly decorated. Provided with TV, 24 Hrs hot water supply, and Wifi(I didn't use it). The room service were prompt and active. House keeping staff cleaned the rooms once daily and changed bed linens. The only thing where I have little dislike was cleanliness of toilets. They were not upto my satisfaction. Toulet seats, basin was stained. Overall a very nice hotel for staying with family as the hotel is at the heart of Agartala. Good bengali thali is available for reasonable price at "moms kitchen" on surya street beside the hotel.

hotel is at the heart of the city. rooms are fine.... according to the hotel fare. but service quality is not upto the mark. waiters of this hotel are more proffesional then their receptionist. this is my 2nd visit. on my first visit the receptionist kept my orifinal addhar... and forgot to rtrn it. today when i asked for the adhar card... he told that hw need to search and find out. on the other hand... if you want to order food or contact for some prob... and your room is in grnd floor. then you have to walk up till reception. telepbone is dead. the light in my room is also blinking and there is no one to complain avout. except these thing the hotel is ok in this range.

(For the room they provide us)Worst nightmare, don't even think about going in here.This place is a waste of time and definitely money too. I visited agartala Last month and one autorickshaw driver took us here in this hotel for stay but the rooms here are worst then most of the paid public toilets available. Very dirty rooms, dirty bed and all accessories, not gud lights or fans available, and the bathroom is the worst of all, i don't know how the local authorities are allowing such kind of unhygienic living environment, Govt of Tripura pls look into the matter for public interest.