OYO Hotel City Heart 18 - Hotel in Chandigarh - Chandigarh, India

The staff was very money minded and always wanted money upfront for every possible service. The room was not as clean as shown in the pictures. Pictures were very misleading and staff was not friendly. Utensils were untidy. Bed was not made properly. I had to make the payment on arrival, as opposed to at the time of checkout. I was constantly called, emailed and texted to make payment

Worst hotel i have stayed in. Extremely unhygienic, dirty rooms. Drunk staff memeber was sitting at reception. Room allotted to us was without any door keys because staff thought we are not gonna go out of the room now so mqybe we dont need keys. Water seapage was there at different spots of the ceiling. The photos shown on MMT and the actual rooms are totally different. Waste of money! Total garbage. Horrible experience!!!

It is proximity to Mall road.The food of this hotel is very delicious and very comfortable rooms. You get a perfect view of sunrise and sunset from the balcony of the room. You get to see snow laid mountain and get to hear birds chirping and make your morning very pleasant.

Forceful rating. Now I understand why 4.6 rating this Hotel have im OYO App. They are forcing customers to rate them forcefully. Thoufh early check-in and delayed check-out is possible but Hotel itself is not neat and clean. One most important point is that Hotel is not good for Families. Remember I said not good for families like women's. I am not saying It is bad for families. The thing is that the staff of the hotel should be a professional and should not stare continuously.

Nice place to be for a night or two. Reasonable food. It's inside the market. So, even though the main door is at the back, it is easy to find. Trust GPS. Good helping staff. Good breakfast but less in quantity.

Bad Bad Place.. Very bad smell in the rooms. The staff was not very friendly. overall you can say its a cheap looking cheap hotel. I was stuck after paying online on oyo. as I did not want to leave and search for another hotel, my family was tired. but on a whole it is pathetic.

Good hotel. Rooms a bit small and no food service. They charge for plates and cutlery that seemed unreasonable when they don't even serve food. Otherwise the stay was fine.

Very Decent Hotel to Stay in Heart Of Chandigarh Not Far From Shopping Mall and Local Market..Safe for Single And Solo Lady Traveler has Been My Experience .Good Clean and Air Conditioned Room With Clean Bathroom And Very good Food and Room Service.