OYO HOME 76274 ARN Home Stay Nanganallur - Hotel in Chennai - Chennai, India

Not even worth for 1 star. Staff behavior: Worst and trying to get extra money addition to the online booked amount. Rooms: Very Average. No Parking space for Car Booked AC room in OYO. Went there late night for checkin. The person in the reception demanded to pay additional 200Rs, saying that "You have booked the hotel for lesser price with discount, so you have to pay this additional cost". After few mins of argument, he allowed us to stay as we gonna stay for 3 to 4hours. We went to the room, the house keeping guy just started cleaning the room (Our actual to be check-in time was 12PM, room wasn't kept ready even after 10hrs). The receptionist guy too joined for cleaning. And they handoverd the room key to us and left. We entered the room and checked the wardrobe wasn't cleaned. There was snacks and waste items left by the previously stayed people. Since we booked AC room we were looking for the AC remote, but it was not there. We could clearly understand that the reception guy just came to take the remote, for that he pretended like helping for cleaning the room. We again went to the reception and argued with that reception guy. He agreed that he took the AC remote. He said that his owner told to take the remote. After few mins of argument stating that we booked AC room, he gave the remote It is clear their idea was to not provide the room with AC as we booked it with discount. If these people were not able to provide proper why there are in Such business. Providing false information in Oyo as partner. Worst in hospitality will not grow your business. Also a bad impression for the Tamilnadu's hospitality heritage by these kind of people.

Hotel asked to demand extra money 500 rupees when checking to the hotel. This is unacceptable. They finally paid extra 300 rupees to room. Please and pay extra money 300 rupees. I am expecting from make my trip.

This oyo to airport 4.2 km. Now book my friend flight cancel so any near oyo book 1 km searching this oyo only 2 km online but real km 4.2and very worst speaking.

I had booked this hotel 2 days back for my stay but after reaching they denied having any booking on my name. The receptionist also had a very rude attitude.

Worst experience ever. We paid 764rupees and confirmed that we are coming via call. They never mentioned room is not available. After we reached destination, they are lying that the type of room which we booked is unavailable. We need to pay 1300 RS for new room. We stuck up in the situation with having an infant and luggage. So with no other choice we took new room higher amount. That room is stinky , windows are open . Bathroom having used products. Bed linens are also not washed. Water is also not coming properly. They are giving the rooms which they are using without cleaning. After a long conversation from oyo customer care, they said they will refund money. Still didn't receive it. Manager of this hotel is not responding to oyo customer care executive calls wantedly. Very very very worst hotel experience.

The stay was very pleasant, safe and secure. The reception staff was very kind helpful and reasonable. The rooms were very clean and the AC was super cool. Tv was also good. Bed was very comfy and the stay was excellent. The hotel is located in a very good place, it was very calm and serene. Service was excellent and the staff was very helpful and kind. There is also a balcony with a very good view and feel of the road to get some air. It was very close to airport and it took only five minutes.i would definitely recommend this place to all .

Very very poor atmosphere. They're ask asking extra money even i paid in OYO. I gave additional 350Rs for confirming my room.Room maintenance is very unhygienic and bedsheet provided with dirty condition. Poor customer handling from the management. Simply waste for our money. OYO please take care of your customer because we trusted only you not hotel

I have booked the hostel at the price of 653 and when i reached there they asked me to pay around 500 extra . Such a terrible experience . Though I did contact the Oyo customer care they promised me to refund my money but till now they didn't. Shame on #oyo.