OYO Grand Residency - Hotel in Chennai - Chennai, India

Please don't use to book this hotel. They are asking extra money and that to very rude behaviour. Through Oyo my bookin id MCA12473 with 349/-,I reached the hotel on time and they are not allotted the room and asked extra money like 1000/-. I was so tired becoz outside heavy rain..he started bargaining then he asked 800/- I said no. I won't pay extra a single rupee. Finally I convinced to have 800/- but he told me that it's not for single person they will give another bed to some another booke customer. When i was booked it was like Ac, Tv, hot water facility. But finally they gave me non ac, no hot water and no tv facility that to they charged 800/-. So please guys don't opt this hospital as in your wish list.

If you don't know how to maintain a hotel, you probably shouldn't be running it! Firstly being tied up with OYO didn't help because even after confirmation, they outright denied for us to stay saying the room isn't available when their helpdesk confirmed it a day before and on the day of check in. After an hour of arguments and extra payment for new room, we were given a key. The room was unkempt, linens were dirty, bedsheets and pillow cases... they had towels but never offered it us. Basic utilities which should be provided was not given neither their hospitality was up to mark (it was non existent). This was not my first stay at OYO but with this hotel, it will be my last.

Worst experience ever, booked thru OYO they denied check-in bue to weekend for extra cash. Response by the property manager irritated us a lot. This is my first experience with oyo. Never chose his property not recommended.

Oyo always fools you with low rate in app If you going straight means they asking for more money they didn't accept Oyo booking In Oyo booked room for 500 and then go to the room and paid 2200 I don't what rubbish is this What is Oyo doing How this app works

After I had paid through Oyo app the hotel person charged me extra 1500Rs worts experience they not even brought a water bottles to my room even in restroom also no waters If in Oyo you are showing the price is that fake one??? Then how come he charged me extra money??????

The Property Manager have some issues of some kind, he never wanted me to get the room, hence after Oyo help I got it but it wasn't how I booked.. the fan and AC wasn't there where I've paid for it already through Oyo booking, I'd never recommend this property to anyone, the property owner is good and supportive but the property manager is of no use.

The manager is a fraudulent...please don't ever book rooms in this grand residency. Manager is worst in behaviour and most importantly booking price is Rs.2500 per night. If you find Rs.500 in any booking app,manager told that those 500 is for advance booking and he will ask you to pay Rs.2000 ..please don't book rooms here and tell your friends and family

Booked ,they make their own inexistent rules and deny check-in this receptionist is a fraud. The hotel is dirty with flies. He didnt accept oyo booking and demanded 2000 rupees per day. Please never book this fraud hotel and oyo is doing nothing