OYO Flagship 36693 Royal Enclave Nana Peth - Hotel in Pune - Pune, India

In a very prime location where the railway station and Market are very close The Hotel required more hygiene for a comfortable stay

Very Good place and reliable services by the staff of hotel. Good relationship with customers. Thanks

Stay was okay. Price is a just a wee bit high for its standard. Actually it started a month ago and the whole staff is settling down. So can give them the benefit of doubt. They need to improve cleanliness and make the wifi easily accessible. However, the 4-star here is solely for the staff - they are very cooperating and did everything to make our stay comfortable. Changed our room as soon as we reported some bugs in our initial room. For food there service so far is very very slow. Basically they need to get organized a lot. Let us give them a chance.

It was great experience. All staff was good.

The hotel is not so clean, floor is sticky, wifi (even though of OYO network) not working, tv not working, very late and sometimes non responsive service. Recommended only when you have to stay for few hours or get freshen up or running low on budget. In that case it is cost effective. Incase you have to stay back for a day or two.. Not recommended.

One of the worst experience after staying at numerous OYO township hotels. The staff least care about the occupants' requirements. Room was left uncleaned even after the checkin process was completed at 4.30 pm. We requested the receptionist to clean the two rooms we had booked while we headed out for some snacks. We returned more than an hour later and the rooms were still left stale as used by previous occupants. Extra mattresses were provided at 1.34 in the midnight eventhough the same was booked prior to reaching the hotel. The location of the hotel isn't great either, the whole ambience of this place is a let down to add to the misery you can experience unclean elevators or the leftovers kept by the stairs. An unpleasant experience to say the least, not even worth a single visit, pathetic customer service.

I booked it because it was flagship Oyo. Was shocked to discover the chaos, littering, unprofessional behaviour of staff, dirty rooms and many more such things. Actually this hotel building is shared by other shops in the same complex. Hence no co-ordination amount different floors. Room landline not working, TV not working, no water in bathroom. Just wonder how oyo has degraded it's quality in quest of increasing number of hotels. Not the same oyo which it used to be 2 years back. They have lost the track. Not at all recommended for people who prefer cleanliness, hygienic conditions and professional and friendly staff. Disappointed.

Worst ever OYO. No proper WiFi. I stayed there hoping I would have some good time. The food was pathetic. We got prashaad for breakfast. Poha in a small bowl Two idlis. How can that be enough for two people. Water was given in bottles and not in packaged drinking water bottles. Stinking floors due to commercial activity in and around the hotel. This is not a flagship.. it's a flopship!! Please don't go.