OYO Flagship 27030 Hotel Blue Bell - Hotel in Bhubaneswar - Khordha, India

Everything is good. Rooms are clean. Service is good. There are problems too. Hot water was not coming. And they should check everything of the room, properly. Before giving it's key to anyone.

I want to give 0 star .I booked rooms for my friends, but the staffs are very rude.They stopped the lift service at night. As we already told them that we booked the rooms for a wedding party. So people will come and go at night. So it's a humble request to the owner of this hotel, take care of this issue properly.

The room I booked was inadequate for 3 adults and ultimately I paid Rs300 extra to change the room. This should have been informed in advance. Secondly, there were a lot of mosquitos in the room due to which we couldn't even sleep properly. when asked for a mosquito repellent we were told that it is unavailable and they have never received any such complaint ever, which was clearly a lie. There is no facility of fooding and crockery, even glasses for drinking water was also not provided. The phone was not working to call the reception, you will have to go down to the reception every time you want something. Even the room was smelling as if it was closed for months. The hospitality is not up to the mark and the staff takes negligible efforts to fulfill your needs.

The room and washroom were sufficiently spacious and clean. Location was also good but the issue is service which needs to be looked into very seriously. Hot water for bath was also an issue. they use solar panels for that, which doesn't work in the morning hours during winter. If they rectify the issues mentioned, it will be ideal place to stay. Though the young guy Subhendu who handles every thing was very cooperative.

The service of this hotel is extremely bad, If you are planning to stay here, then think twice, The behaviour of staff is extremely rude, They don't even have coordination with their own members. One is saying Room available, and other is saying, No room available but at the same, he is also offering a room with extra charge of 300, and he straight forward denied me to accept Oyo booking, and when I finally cancelled the Oyo, then only he alloted a room, So be cautious to stay from here. I informed the same to Oyo, but they cut my words with saying, we don't have any responsibility if you are check-in before 12:00 PM, So overall experience, Really bad, Hey Oyo, If you cares about your customer experience, then do something against this hotel, otherwise, I am sure, Your customer will started de-following you.

This is one of the good **** hotels I have stayed. The maintenace and cleaness is very good. The place located is also very easily accesible. Things that could be better is - they dont provide mineral water bottle, you need to buy. Hot water is not availble thoughout as it is solar based. If you are staying during monsoon, then dont expect hot water. Breakfast is delayed sometimes beyond 9 am. Suggest not to book with breakfast as you may end up having outside. Apart from these, you will cherish the hospitality.

Very calm and quiet reception. Food is great at the offered price. Staff is good. But requires more cleanliness at ventilation in room . Room service number doesn't work properly

It was ok. Hot water not available Cigarette smell in the room The corridors are not clean, food plates are lying everywhere