Dirty rooms,dirty bed sheets, dirty pillow covers and very poor service. They told us at the time of booking that breakfast is included in the room charges,but denied in the morning. We took our breakfast outside. We called so many times over intercom for everything including towel , soap , glasses , water etc. , But their service was very bad . Lift was also out of order so many times. After talking to them, they switched on the lift everytime . We didn't recommend this hotel to stay.
service of the hotel is not good
hotel lift always remain closed
no facility of Tea coffe and dinner
OYO 9919, Townhouse is built to cater the needs, booking process to the customer - friendly service, guest are having the most comfortable & cost effective stay possible. Vacation can be spent near a beach .
Best part of this hotel is that it's nearest at Gwalior station within 1 kilometres Gandhi Nagar. Overall experience with hotel is OKAY, services are not up to the mark. Hotel staff is fine should not expect anything from them till the time you not ask them. Even after asking you have to remind them. Hotel management needs to improve a lot. Should work on your services.
Staying here was the worst decision ever. The receptionist (evening duty) was so rude and pathetic. I booked this stay for 3 people where they had to provide a separate bedding, but they refused and said "we don't have extra bedding and you can file complaint against us if you want to..we don't bother.." and told me we don't take bookings of 3 persons for a single room..The room was stinky, fittings of the bathroom were damaged and no toilet kit was provided. Pathetic Stay and Staff. No kitchen is there. Wi-Fi was good. Hotel is located in Gandhi Nagar, Gwalior near Gwalior Railway Station .Autos generally take Rs 50 to drop to the hotel. You will easily find Autos near hotel for visiting Tourist places. No parking space for Car.
Hotel Management is worst people, I never come across in the past.
I have booked a room through OYO got confirmation, but hotel management is not allowing me to check-in, forced to wait and make calls to customer care for 45m mins.
Imagine waiting for 45mins in lobby with family members and luggage, for no faults with us.
The property manager says rates provided by Oyo are low and not acceptable to Hotel property manager. Manager doesn't want to make call to customer care and solve, they expect us to call and resolve, what a nonsense.
Oyo customer care person is friendly, but I property manager has no sense in how to treat a Hotel guest. Finally resolved with cost of waiting for 45mins in the morning
Oyol location is very good, staff is so cooperative and food quality is best. Neat and clean place.
Manager behavior is rude ... No parking ... We have to park at road .some people from hotel terrace spitted tobacco on roof of my car...
Washroom is very dirty . Blanket nd pillow were torn nd blackish very unhygienic
Frequently asked questions About OYO 9919 Nandgiri Palace
Where is OYO 9919 Nandgiri Palace Located ?
OYO 9919 Nandgiri Palace Located in Gwalior of Gwalior. The complete address is OYO 9919 Nandgiri Palace, J-48, Gandhi Nagar, Gwalior, Madhya Pradesh 474002.
Can I get the contact No of 'OYO 9919 Nandgiri Palace' ?
Yes you can contact over this 0124 620 1515 no.
Is there any website for 'OYO 9919 Nandgiri Palace' ?
A very comfortable, clean, convenient place. Cost effective too. Right across the Gwalior station. You just have to cross the road and there it is. Central location means everything is equi-distance. They could have provided a writing table. That was
I stayed here for 2 days for my friends marriage. Staff here are friendly, food is very nice and you have variety. Pls try Mutton Rogan Ghosh, it's yummy. The banquet hall is neat and clean.
Don't waste your time to find another hotel in Gwalior, this is the best !
I don't have enough word to describe this palace !
Very luxury hotel with all the services you need in a safe environment. Thanks to all the personnel that make the stay so
We were traveling with our 6 month baby and stayed here for 3 days. The staff was courteous. They tried to provide every possible help for the baby. Rooms were ok. The food was really good. Overall, we had a pleasant stay.
I had the most wonderful experience at this hotel! From the moment I arrived, the staff's warm welcome made me feel right at home. The attention to detail in the room's decor and amenities was truly impressive. The cleanliness and upkeep of the entir
I had an amazing stay at this hotel. The staff was incredibly welcoming and attentive, making me feel right at home. The room was spacious, impeccably clean, and had a stunning view. The hotel's amenities, including the pool and gym, were well-mainta
We had a two day stay during my sister's wedding ceremony.
The experience was really good. The staff specially Mr. Mohit & Mr. Rohit were really nice and helpful.They really went out of their ways to help us in managing our guest and their expectatio
Nice place for all type functions like birthday, engagement, marriage reception etc (All weather place)
Most important thing is that the Hotel staff is very professional and they cooked awesome food for our guest. As our function was in day shift, th
I suffering from acl injury and knee fracture.after operation knee not banding properly btao I came this clinic within 2 month I have fully recover of my problem. I suggestion all people visit this clinic.thanks
My relatives has stayed here and I myself has visited this place. Experience has been phenomenal. Ambience, safety and above all that homely touch has been wonderful.
I am enjoying my session very much , my balance is slowly improving. The trainer has helped me to reach great levels of health and fitness....You have great fitness classes like zumba and body stretching....I love instructors too. They have such pass
Dr Bhuwanesh Sharma is Best Dentist in Gwalior. He did Root Canal Treatment of my Molar Tooth in Single Sitting. He is Running Best Dental clinic in Gwalior City with all hospital facilities.
