Clarks Inn Suites Gwalior - Hotel in Gwalior - Gwalior, India

This hotel is the biggest CHEAT I have ever seen. They double booked my stay and extracted money from my agent as well as myself. It is the worst kind of customer experience one does not expect or anticipate from a business. Even they don't have the intelligence to understand customer sentiment. Service is very poor. Staff expects money tips at every step. The travel desk also operates with a philosophy of extracting maximum from the customers. I will not recommend this place to anybody.

Reaching : no hassle as per Maps Parking : bang on the road with a little inset ( so your car bike will gather dust like hell) not sure if there is covered parking anywhere else. Rooms : well kept , a little old property but seems to be maintained well. What I like the water pressure on the shower ( maybe cause I was first floor) but after a tiring ride on a motorcycle nice to get the muscle soreness out. Restaurant: standard for a property of it's type Bar: limited choice is rums (I'm a rum man) but a decent small set up with a large TV Spa: wanted to get a massage, but it's more like a small gym space. Surround : there is a mail next door in case you want to pick up some stuff you need. Close to the Uravi gate of Gwalior fort , far for the Hathi pol gate ( 100rs by auto)

We were traveling with our 6 month baby and stayed here for 3 days. The staff was courteous. They tried to provide every possible help for the baby. Rooms were ok. The food was really good. Overall, we had a pleasant stay.

It's a 4 star hotel but doesn't seem like it, The rooms are small and stinky, also no car parking available you will have to park your car outside. Location wise it's good. Would like to bring out this thing that while checking out the hotel , the hotel manager came directly to us and asked if the towel was missing and seemed to directly blame us for it, instead of checking with his staff first? This is not what you expect in a 4 star hotel, I offered him to check my luggage to ensure it is not with us. Otherwise the service of other staff was nice and polite.

I recently stayed at this hotel and overall had a pleasant experience. The room provided was spacious and well-maintained, ensuring a comfortable stay. The highlight was the delicious food served at the hotel's restaurant, prepared exactly as per our request for less spiciness. The staff members were courteous and attentive throughout our stay, with one minor exception. During a room service (dinner) transaction, we paid in cash and unfortunately, the person forgot to return the balance. While it might have been a simple confusion or mistake due to rush, it is unexpected from a four-star hotel's staff. We notified the incident to the Front Desk Manager during the checkout process, but we are yet to receive any response from the hotel regarding this matter. Despite this incident, I must say that Clarks Inn Suites Gwalior provided a comfortable and enjoyable stay overall. I hope the hotel management takes note of this feedback and ensures such incidents do not occur in the future, as it affects the overall guest experience.

Hotel really super! Clean , very friendly people. I had birthday, and we came very late, so they open a rooftop for us to make this evening special. My honest recommendation

The service provided in hotel was 10/10. The food was awesome . We had booked a hall and the staff made sure that it's clean and provided us with all the necessary things. The staff never said no to any of our demands .

Shubhashish was a very good host. His availability and service are commendable. Had a good dining experience.