OYO 9548 Hotel Regent - Hotel in Bhubaneswar - Khordha, India

A very bad experience in this hotel. We booked this hotel through AGODA website. The prices we paid was too high. For 4 Nights we paid RS. 10, 652 which is too high for this. It was a small room with no heater, in the washroom commode was broken, leaking water, dirty bedspreads, No Lock for the room, no warm blankets in the cold night. Overall it was a very horrible experience. The only good thing is the manager was good. But without solving any problem he was talking sweetly. I suggest the customers not to prefer this hotel at any cost. You would definitely get a better hotel for a cheaper rate in the highway area. Very very bad experience.

actually receptionist is not good at all... They charge much more than oyo booked price if you pay offline. Service is good some time but mostly they don't service to customers. Behaviour of staffs are not up to expectation. But neatness and cleanliness is maintained throughout the year.

Rooms were fine and clean, But waited 5 hrs for checkin. Hotel stuff is having issues with goibibo and oyo. blankates were not cleaned. Price was ok. location is fine. didn't tried food by menu was also quite cheap. They not accept online payments So make sure don't pay online instead pay in cash while checkout.

Booked via make my trip but when called the hotel staff, they informed that they don't offer the facilities for online booking. They only approve offline ones. I had so many troubles getting the refund too. If the hotel is open only for offline booking then why do the online booking approved my request. Pathetic !!!!!

The rooms were not cleaned. The bedsheets were used ones. The staffs sleep at the hotel rooms , use toilets and don't clean the toilet or change the bedsheets. The rooms are good ,but they don't clean, sanitise or change the sheets.

The main reason I disliked this is because of it's remote location. It often gets difficult for ola and uber to reach your location, even Autos are kind of rare around here. Now, The rooms are good but the bathrooms aren't. They have a poster that says Outside food not allowed even though they mention nothing in OYO app. You can't ask for glass, plates or anything. They rarely wash the bedsheets and blankets. The last time I went there were stains all over the blanket and bedsheets smelled. It's sick. The man behind the reception talks as if you took his money. He doesn't know what smile is. My overall experience wasn't nice. Different people have different experiences and my experience was on the bad side. I would seriously stay away from this hotel. Of course, the hotel can argue about it's Too class services but I find it worse than many other hotels I have visited.

Worst service, staff behaviour is also not that good. Bathroom is not clean, room services not available, towel, water bottles, bathroom kit not provided, overalls nothing is good. This hotel is just using oyo name for branding but asking for cash payment, you will face issues if you book this and pay online. You will regret choosing this hotel, not recommended.

Disgusting staff and pathetic service. They denied room even though it was already paid for. Bloody frauds. They don't even deserve 1 star rating