Mi Home - South City Mall, Kolkata - Outlet mall in Kolkata - Kolkata, India

Its a to-the-point, no nonsense store. You will get all the variants of all the phones that are available, and will also be able to run the devices and get a true feel of the phones and tablets before you buy. All kind of third party consumer loans, like bajaj finance are also available. Service is quick and crisp, with no verbosity. Mi products generally provide amazing value for money. The only feature missing that it doesn't have much option on the accessories, and you will have to get them elsewhere. There is also less crowd, which makes buying experience a pleasant affair. Exchanges are also available, and exchange prices are decided on the spot. Overall, stands recommended

I bought a c type usb cable just today in front of them when i asked to check it once they showed me the newly bought usb cable was not working they are intensionally harrasing me they are putting the usb cable into their own adaptors and continuously arguing that fault in my my adaptor but it was totally wrong they are telling tgen go to service center a tital harrament worst

A good ambiance overall. A bit crowded due to its small area. And the stuffs are polite and very helpful though they are small in number. All handsets and accessories are available to be shown. And don't forget to be a member of mi community club. There are awesome people who participates in the mi community and they do great things during company events. Thanks....

I am extremely disappointed with this store, to the point where even giving it a one-star rating feels like an exaggeration. The store staff members are completely unsupportive and display no patience whatsoever. They exhibit a clear dislike for customers spending more than five minutes in their store and become visibly irritated if you don't make a purchasing decision within that time frame. Moreover, they refuse to address more than 2-3 queries, assuming that all customers possess an expert level of knowledge about mobile handsets, as if everyone is involved in the business of selling handsets like them. Furthermore, they provide no additional assistance to senior citizens making purchases. As a result, I have decided that this will be my final MI purchase for both my company and my family.

Staff recruited here lacks any technical knowledge about their own product or any competitive advantage over other brands. Neither they have any manners nor courtesy , they aren't interested on attending customers rather more focused on roaming around the mall. They reffer YouTube to tell you about products but unfortunately they dont even themselves get to understand what is being expressed in the video, so basically they talk rubbish.Never seen such unaware and unattentive staff!!

It is a official Mi home, lovely ambiance,you can find all Xiaomi India launch product in here Mi phones,verry popular MI TV's , headset,Mi air purifire,mi fitness band,VR headset,Mi weight mechin,Mi router,Mi speaker,Mi bag packes etc.it is little bit crowded bcz of having smaller space,on site stuff r very friendly and polite, Lovely please to explore more all Xiaomi products.

The store is not customer friendly. It is at the basement of South City Mall. Went to purchase Mi TV. The boys inside the store did not turn up initially. I was standing there for over 5 mins. Then Asked the cash counter, they told me they have limited resources in shop. I stood for another 5 mins checking the TV on my own. Then I saw 3 boys came out of the inside room beside the cash counter and went outside the store hiding faces. So there were boys inside but not attending customers. Wow, nice to see that before purchasing as what will happen after sales support from this store. One person came out hasitantly and was answering in mono syllable. Not interested to sell products then after 1 min immediately turn to another customer on mobiles. Prices for TVs and other products seems to be near MRP when online it is available at a very much less price and discounted. As Mi Fan giving 2 stars but I would highly recommend NOT to purchase from this store. In store boys are rude, reluctant and doesn't know customer service. I dnt think you will get any good feeling or after sales support. Try online store or other stores.

This is a stern critique of the mobile phone purchased on August 2nd 2023, which has been nothing short of disappointing. A defective speaker has rendered me unable to hear any incoming voices. The phone malfunctioned immediately, a stark sign of substandard quality that is utterly unacceptable. This horribly frustrating experience demands immediate corrective action from the manufacturer. Not a product I would endorse to anyone in the market for a reliable phone.