Mercedes Benz, Sundaram Motors - Mercedes-Benz dealer in Kandhampatty - Salem, India

I recently had the pleasure of visiting the Mercedes Benz Sundaram Motors branch in Salem, and I am beyond impressed with the level of service I received. From the moment I walked through the doors, I was greeted with amazing hospitality that made me feel like a valued customer. The service staff at Mercedes Benz Sundaram Motors demonstrated exceptional professionalism and efficiency. They promptly diagnosed the issues with my Mercedes car, wasting no time in getting to the root of the problem. Their quick diagnosis not only saved me time but also instilled confidence in their expertise. Moreover, the courtesy displayed by the entire staff was remarkable. Each employee went above and beyond to ensure my comfort and satisfaction throughout the service process. I appreciated their attention to detail and the way they took extra care of us as customers. One aspect that truly stood out was the follow-up call I received after my visit. This level of attentiveness made me feel valued and emphasized the dedication of the team at Mercedes Benz Sundaram Motors to their customers' satisfaction. It is a testament to their commitment to providing a top-notch service experience. Additionally, I must express my gratitude to Saraswathy -priority RM , Manoj G - customer service consultant and the General Manager, for his exceptional leadership and his team's outstanding performance. Under his guidance, the entire staff exhibited a high level of professionalism and a genuine desire to ensure customer satisfaction. It was evident that they take great pride in their work and strive to maintain the reputation of Mercedes-Benz. Overall, my experience at Mercedes Benz Sundaram Motors was nothing short of luxurious. The quality of service, attention to detail, and courteous staff truly made me feel like a proud owner of a Mercedes-Benz. I highly recommend this service center to all Mercedes car owners in Salem or anyone seeking exceptional service for their luxury vehicles. A sincere thank you to Saraswathy, Manoj and the General Manager, and the entire team at Mercedes Benz Sundaram Motors for providing an unforgettable experience. You have undoubtedly set a high standard for car service centers in the industry.

Timely and immediate service as I was proceeding to a long journey. Accurate and necessary suggestions made by the team from Manoj, Test driver Sathish, another Sathish (branch head) and Saraswathi. Kudos team Salem TVS.

Brand Space with a friendly staff support. Quick and quality service assured.

Service is good & delivered vehicle before promised delivery date Mr. Mohanraj Service Advisor and Salem Service team coordinated well

Would highly recommend this workshop! Service Consultant Mr. Manoj was very helpful. Will definitely come back

My Benz showed a warning sign . Online help connected me to this service centre . It was 630pm Saturday . The team there came to my rescue . They analysed the problem . Rectified it by Saturday evening . Did oil service also . It's young and energetic team . Mohanraj , manoj , & satish all good .

Our car ac broke down on the way to Kochi from bangalore, we stopped here to get it checked. Branch head was very helpful, he not only rectified the issue within 2 hours time also served us lunch to save our travelling time. Really appreciate the staff and branch head for quick help and support.

I needed an urgent service while I was on the way to Bangalore. I got it done at this dealership and was amazed at the hospitality and service orientation of the staff here. Of special mention are Mr. Vijayasarathy (branch manager) and Ms. Saraswathy who made me feel at home while taking care of the vehicle very professionally. I feel grateful to be part of such a great family. Thank you M/s Sundaram Motors.