Poor Service and Quality. Not upto the mark and not satisfied at all. Yesterday evening i have collected one pair of specs from the store and today moring i have checked and found that Glass is coming out from the frame. Vision is also not clear, its a hazzy. Wasted money. Local shops are far better than the lenskart. Very bad experience. Staffs are good but they don't have patience to listen and explain the customer's doubts. Only money minded. I can see better vision in my naked eye than the glass. Doctor gave Rx for bifocal but these guys told me to go with progressive which I have accepted but nit result is zero. They are the doctor of a Doctor.
The service of this store has degraded with time. Earlier it used to be the best one. Today we had to go to the store located in City Centre Guwahati due to their login issues. The store in charge told us to wait 2 hours for ordering a pair of specs there.
Moreover, the eye testing unit runs at a tortoise pace. At 12 noon the service providers had not logged in the store (the store in charge told us that they will be arriving late today). I guess 12 noon is much delayed time for customers who are in a hurry to order their spectacles at the earliest.
Hence from next time we would prefer to go to the store at the City Centre rather than wasting our time and energy at the Dispur store.
Such unprofessional staffs. They don't even know how to take care of customers being a service provider. Completely unorganized, inefficient and no ethics at all on customer service. City centre Lenskart or ASG is far better than this. Primitive approach towards customers.
Very unprofessional behaviour of the two ladies who were present at work yesterday 7th aug 2023, 4 pm.
Not helpful at all. I have visited many stores and have received excellent services. But attitude of this stores people were horrible and unexpected. Horrible services.
Everything a customer need is a politeness of an employee. Lenskart employees are very professional and polite. Good job.
Chiging rinya, staff is good she give us good service thanks lenskart
Why are my glasses costing almost double of what I would otherwise have had to pay, if I had purchased the same two pairs online? I asked the question to you. Your automatic responder said that it will call back , but never did.
Absolutely idiotic. Waited 30 minutes for an eye checkup and was told to 'wait more since the person billing also does eye check ups"
Pathetic service.
Frequently asked questions About Lenskart.com at Dispur
Where is Lenskart.com at Dispur Located ?
Lenskart.com at Dispur Located in Guwahati of Kamrup Metro. The complete address is Lenskart.com at Dispur, Ground Floor, LD Plaza, GS Rd, opposite Assam Secretariat, Dispur, Guwahati, Assam 781006.
Can I get the contact No of 'Lenskart.com at Dispur' ?
Yes you can contact over this 074288 90249 no.
Is there any website for 'Lenskart.com at Dispur' ?
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