Taste was good when compared to other kfc outlets which I have tasted.
Here also AC not working well
Food was good no doubt about it
Pathetic service. Reason being they are under staffed or the staff is too lazy. My order took 25 minutes to prepare and I had 2 people ahead of me. You specially have to ask them to clean the tables for you, no one is allotted to clean the tables as such. The person who cleans the tables is the one working in the kitchen, he cleans the tables wearing gloves and with the same gloves he then goes to the kitchen continuing his work.
Unhygienic practice, decently long waiting in the queue, floor a bit sticky.
Overall food was good, location was great but service really needs to be improved.
The ambiance is good. However I believe that the staff are new and hence there is a delay in the processing time. Staff needs to be trained well so that they can be expedite the billing time.
We have ordered fries and popcorn and noticed that the popcorn is a bit salty than it should be. Also the glass next to the tables is very dirty. Despite being a new store, if they don't maintain these things, it would give a negative impression. Hence there is a lot for the staff to work on.!
Little hot and sultry inside .not affordable prices
Lazy staff and quantity is less compared with other branch. Double down burger the size decreased drastically, there was an offer regarding boneless strips but staff says that it is out of stock..... but I was able to order in zomato.
Ambience is good
Preparation of food time will take minimum 10 to 15 minutes
Try burgers if you visit this KFC
It felt super weird when a staff came up to us right after we ordered food and asked us to open google and search for "gorantla KFC " to give review. It could have been a better gesture if they requested us to give the rating as per service. And getting on to food, i am pretty disappointed with the quantity of strips.
