imagine - Apple Premium Store - Cell phone store in Siliguri - Darjeeling, India

I had a great experience at imagine store city centre. Staff were very helpful, polite and welcoming. The service they provided was excellent and they cleared all the queries regarding my requests. I would highly recommend all the imagine lover customers to do visit the store and buy products from them!!!

I recently bought the iPhone 14 Pro from here, and I gotta say, the staff there was super helpful throughout the entire buying process. Mr. Krishna, an Apple employee, went above and beyond to assist me both in online and offline mode . The staff's behavior was top-notch, and I highly recommend visiting the store. Don't even think twice, just go ahead and blindly buy an iPhone from Imagine. You won't be disappointed!

Dipti Di and her entire team is so positive and helpful, highly technically qualified and has guided me for the best product. Being a Proud Apple User the Quality of sales and services is The Best as The Best as Apple. Thanks a ton Dipti Di and Team.

I recently went to buy an iPad 10th generation. Before purchasing the product I had checked for the price with 2 of the store staff who had confirmed the price. At the time of billing the price for payment was increased. Upon checking why this difference they said that this is the final price. The staff is incompetent and does not know the products they are selling. The store is mismanaged and when you ask for details they are clueless and they make excuses that staff is new and manager pretends to shout at the staff but gives a very bad customer experience being a premium store and paying so much for the product. This is the first ever store which gives such poor experience to its customers. Please train your staff and give proper customer experience, this is not a mom n pop shop but a premium one.

I went in to upgrade my phone and the staff was very helpful. They didn't really rush me through and let me look around on my own, and when I asked for help, they were eager and polite

Had a great experience. Staff has helped us with every query Really appropriate the hard work they do . Thanks to Tshering and his team .

This is the second time i have visited the store to buy Mac book air, I phone 15 and watch. However the staff has not shown an interest in entertaining and explaining things to the customer and told that it's time to close the store and billing can't be done. I appreciate the discipline and haste to close the store at sharp 2055hrs.

The fake review store please don't go on reviews it's all fake . Staff is seriously not interested in sales or intrested dealing or suggesting or entertaining customer . Especially sales girl was not at all interested when I visited on 23 October 2023 at around 7 pm it seems like she deals with the customer on appreance . And for your kind info my credit score is far better than your sales people and the owner . So treat customers as customers not according to your wish . But sales guy who came to us first was atleast interested to crack the deal . I left my number but no one called me for purchase of iPhone 15 pro .