Hotel Taj Dream - Hotel in Agra, Basai - Agra, India

Very bad experience , even 2nd time. Rooms are big, but the people who took it on lease are not good. Very lazy service, . No bottled water. No hot water. So pls check everything before check-in. Service and professionalism totally missing here.

Rooms are very poor and bad quality, and all rooms contain rat and cockroach. Also staff and receptionist behaviour is so bad. All over, in my life this is the most bad hotel which is I seen.

Hotel service was very bad. The reception staff was not responsive at all. Total staff behavior is very bad. No TV connection, no hot water, drinking water was also provided after requesting 5 to 6 times. In fact for each and every necessity which are the basic needs, we had to plead them 5 to 6 times. Not at all.The rooms and washrooms are not at all hygienic. No housekeeping at all. I suggest never ever book this hotel

This is not good place to stay even for single night. In one night I changed 4 rooms with different issues( like AC not working, TV not working and bad smell etc) also in the mid night geyser got fired and room was full of smoke and that time no one listening to us from hotel side. Food was not good at all. Staff behaviour was not good. They don't have any parking space. They will just park your car at road with not security. Also one more point if we will ask them to put any food items in the freezer and later you will get to know staff already eaten. So please think twice before booking this place to stay. Thank you

For the price it is a very good hotel. They dont have a lot of parking but they manage around the place. The service again is that of a 2 star hotel but that is what you should expect at this price. It is a good B&B I would say. You should just expect it to be that. However, the team does go beyond its capacity to help you with the smallest of things!

Good accomodation in affordable price.. Friendly staffs and nice rooms.... Highly recommended

This is my third visit in this Hotel everything is change we get very professional staff and the service is very fast and everything is upto mark not food is fresh and delicious and everything is change is this hotel new Laundry maintained rooms this is good. Hotel in low price

Not at all a good place from any angle, be it location, courtesy, amenities like AC, TV connectivitytoiletries, food and not even proper drinking water. Even in two days, the staff could not provide milk powder for tea. Hotel aggregator had to enquire into the issues and refunded the money. Never ever think of booking this Hotel named after Taj. Doesn't deserve a single star.