Hotel Signature Inn - Hotel in Puducherry - Pondicherry, India

The rooms were well maintained and very clean. Washrooms very hygienic. Location wise very good, nearby food outlets too. Room service is also very good. Would have just preferred a little bit larger rooms for the money. Overall a pleasant experience.

Not suitable for Family or ladies to stay. With Bar attached and bad odour and dampness this hotel is not anything as they show in google. The year old review is quite deviating and wouldnt stay even if it is given free. The cheating folks in the hotel have charged online and refused to cancel in spite of personal request from ladies. The owner should know there is a better way to do business and cheating will take its own toll with destiny. Its not fair when customers dont like what they see , still rudely refusing to cancel is sinful and cheating. Am not sure how these folks stay in hotel business still. PLEASE DO NOT OPT THIS if you care for family or safety of ladies.

We had booked for ladies a double AC room but when we went the rooms were dirty , with damp bad odour due to rain and what they show in pictures are absolutely not true. Even after cancelling the booking the hotel team doesnt refund any money , blames the travel agent.Absolutely no busiess ethics and rooms not suitable for family stay. I wouldnt even give a single star , am not sure on what basis they gave 3 star. Such lousy rooms and dirty policies. Anyone looking for family safety wont surely prefer this hotel Very pathetic service

Worst hotel for family stay. Am not sure on what basis they gave 3 star ratings. For ladies tI stay even for a night with such poor service very greedy people even after cancelling they charged 3500 and refused to refund. They make money and this is no way to do business. Unethical people , hide all bad reviews and show only good ratings a year back. Please dont fall prey like us and waste money. I will never entertain such cheaters who dont care a damn of customer care.

We booked an executive double AC room well in advance of our trip (18 days before), and received confirmation that we would be able to check in without any hassles. This was a lie, because when we arrived at the hotel on Saturday (24 June 2023), we were informed that all the AC rooms were full and were offered a non-AC room. This is a clear violation of the agreement and confirmation provided during the booking process. When we asked for a refund, since the cost of the non-AC room is less than that of the AC room, we were flat out refused. Really weird check-in timings. People have to wait till 11AM to check in. The complimentary breakfast was good. It was very close to the bus stand, so that helped.

Worst Experience, When called hotel the office manager told us to book thru online and then we went in person , looking at the locality and office reception we insisted on seeing the rooms. The rooms were damp, stinky with rain smell and odour and very small. Even after we asked for cancellation the greedy hotel management had no business ethics and cheated us the entire money.

Room is not clean... break fast will give same for whole days without tea or coffee...Not a 3star facility, not even 2.

The hotel is situated just 50mtrs away from the main 100 feet road. Rooms are pretty decent in size. It could have been maintained a little better. You will get ample of hotel, restaurant, Street food stalls and bar as well in walkable distance. Car parking is available but limited, would suggest please call and book the slot for being on the safer side. The staff were really good and helpful. The room service was amazing. However I want to highlight 2 things here, getting inside from the main road till hotel entrance gate is a little difficult as it's just an opp of the main bus stop and narrow lane. The room needs some serious maintenance in terms of painting and cleaning.