Fortune Resort Heevan, Srinagar - Member ITC's hotel group - Hotel in Srinagar - Srinagar, India

Great hotel slightly off the madness. Right near Dal and Nishat Garden. Well maintained hotel with a beautiful lobby, cute sitting area and a small library. Beautiful lawn and an amazing restaurant that serves Kashmiri and other food. Must stay hotel with family.

Great Hospitality!!!! It is The perfect place to stay in Srinagar,Great Hospitality,The Rooms Are spacious Nice neat and Clean. The food spread was extremely good.Lots And Lots of varieties and excellent service. I will never forget to Mention And Gem of Fortune is Mr .Javaid Who is the USP of Hotel,The shining star of the whole hotel.He was always smiley kind and his personality was amazing.I would wish that other hotels had Employees like him.I normally don't post reviews but his adore made me eager to write.Kudos

Overpriced like most hotels in Srinagar. Small-ish rooms, nothing to write home about. Breakfast was very mediocre, we travelled to Srinagar from chennai and had to eat idli sambar again! We booked a full body massage at the spa and the masseuse was sniffly and unwell, kept sniffing the whole time of the massage. Worse she had to man the spa telephone and had to leave the massage thrice to answer calls. Very unprofessional.

Location is good, nice pleasant property. Amenities are also good for short stay. What really disappointed me on 02 July 23, breakfast, was that a staff lied about a Cappuccino Coffee mashine, when they had been serving others, but refused me stating it is not working, but before me ,they had served few . My happy holidays ended in a disappointment, as i needed that coffee to take me through Srinagar Airport for travel back home.

Went here for a retreat. Rooms were clean and comfortable. Staff was AMAZING and the food was fantastic!!! My wife and I looked forward to the dinner buffet every day. Thank you so much. Wonderful experience!!

A Blissful Retreat with Impeccable Hospitality! Our stay at Fortune Resort Heevan was a dream come true! The superior club rooms with twin beds offered utmost comfort, and the buffet breakfasts and dinners were delightful. The hotel staff, especially Mr. Javeed Ahmed Bhat, displayed unmatched warmth and genuine care, making us feel like VIPs. They ensured our needs were met with a smile. The location was perfect, with easy access to Dal Lake and nearby attractions. The kid-friendly environment added to the charm, though it could get a bit noisy at times. The food was exquisite, and the staff, made dining a delightful experience. Hygiene and cleanliness were top-notch, leaving us with peace of mind. In a nutshell, Fortune Resort Heevan is a gem in Srinagar, and we eagerly await our next visit! Thank you, Mr. Javeed Ahmed Bhat, and the entire hotel team for an exceptional stay!

We are really thankful from all member of hotel ...but (Mr javeed ahmid bhat)one of the best.Kindness and courtesy as a foundation of your service goes a long way in making sure guests always leave your hotel feeling satisfied. "Customers may forget what you said but they will never forget how you made them feel". Thanks

Heevan Resort in Srinagar is well maintained and the staff is also very hospitable . However , for the price that they charge , I didn't find it worth it . . The breakfast menu was limited , even for dinner menu they didn't have live counters etc. I would atleast expect few of the luxury amenities when you pay that kind of price . . Having said that the property is huge and spacious and good for a stay at Srinagar.