Flagship Hotel Grand Id - Hotel in Jamshedpur - East Singhbum, India

Horrible & Worst!!! It was my marriage at Agrico Club House, so I booked 5 rooms at this hotel for my boss and colleagues coming from Kolkata. I booked this property through the Agoda App. Just a day before the check-in day i visited the hotel to confirm the booking. They said NO BOOKING showing in our system. If you want to stay in this hotel then cancel the booking through app and book by paying cash. I had no other option left as i was busy in my marriage function and there was no room available nearby due to heavy rush. I did so. Later they did not provide the GST Invoice also. Rooms are highly unhygienic. Staff's behaviour is also not so good. Manager's (Sardar Ji) behaviour was terrible. I highly recommend NOT TO STAY at this property.

The hotel was quite good. The room and bathroom were tidy, and the service was good. There was no towel in the room, but that was not a big issue. The staff's behaviour was very gentle. The hotel nearby had a restaurant named Zing @ The Golden IRIS, so I went there and enjoyed my day as well.

Worst ever experience. Misbehaves with the customers.Took triple payment at the hotel.Denied entry to my parents who were senior citizens. After paying 3 times the amount which we already paid through Oyo, they allowed entry and gave a third class small room in which no AC, tv not working, flush not working, filthy rooms,no cleanliness and the manager behaves sooooo badly with the customers. Though the complete payment was done through Oyo,they again took three times the amount and didn't give the receipt despite asking for it several times. These people should be handed over to the police and shame on Oyo that the customer care failed to help us in this situation.

I had a wonderful experience at this hotel, from the moment I checked in to the time I checked out. The room was clean, with all amenities and the washroom was very clean too. The staff was friendly and helpful. The price was reasonable for what I got. The Check-in process was simple and quick as well. The location was also good, as it was near the market.

I stayed at the hotel and I was very pleased with the service. The staff was very rude, and they were always on time with their services. The location is also great, as it's near the roadside. All of the amenities were working properly, and my room was clean every day.

I had booked online but at the time of check in the hotel owner demanded more money, we also talked to oyo call center but no help from their side, at the end hotel owner took 600 rupees separately from me. Didn't even give bill, took money offline,When asked to start ac in the service at night, the hotel owner said that ac will not start, what is the need?

I stayed at the hotel and it was great. The room was clean and spacious with a very comfortable bed and everything I needed was available to me. I find the price to be very reasonable. The staff were all friendly there were no problems at check-in.

Complete scam. I called after booking an AC room through OYO. The manager was rude. I called to confirm my time of arrival but the staff on call was only interested to know the price at which I had booked. I booked an AC room but he was telling he'll only give me a non ac room. I was lucky to have called well in advance. I immediately cancelled the booking. Further I will be raising this issue in consumer forum also with all reciepts and call recordings of same. These scammers need to be punished.