Cult Hoodi - Gyms in Hoodi, Bangalore - Gym in Bengaluru - Bengaluru Urban, India

Had an extremely unfair experience this morning with one Ms Sophie. I've been to this cult since 3 years now and have always been on time to every class but this morning due to a truck breakdown near our house we were stuck in traffic for 25 mins where's it takes us just 7 mins to reach. We reached 10 mins late and yet ran to class holding our breaths but Ms Sophie had the audacity to throw us out of the class even after repeatedly requesting her. I am definitely looking for a refund of my amount as I do not want to be back where such unfair practices are followed. I have even attached an image below to show the reason for delay and Sophie wasn't interested in listening to us since she herself was too busy in the same dance fitness class. I personally always reach 5-10 mins before my class and this was my first ever delay in 3 years ant this cult. Such incidents of unexpected traffic specially in Bangalore can be considered as a valid excuse since this was not in our hands. It's only fair that justice is served, since Her agenda to put us out of class seemed more personal than professional.

I used to like this Cult center as it had very good availability of all kind of group classes with very skilled and helpful trainers. Recently they are changing the setup to include Gym as the primary offering and have reduced the group classes count to almost negligible. Now it's hard to get a free slot even once a week. So also they have tried to squeeze too many seats in a very small area, making it very suffocating.

Good facilities, parking is available for both bikes and cars(basement). Need to reserve slot for group classes. Coaches are very good and it's fun to work with them. Showers are also available in case one wants to go office directly after workout.

Used to be a great place but has now been made a hybrid model with a regular gym as well, leaving a tiny little space for group classes where it's a struggle to get a slot.

It used to be good. They reduced the space and frequency of group classes. Also, they changed the flooring of group class area to a material that absorbs water... resulting in it accumulating sweat and dirt.

I started my fitness journey with Cult and it was extremely satisfying until last few days when Cult Hoodi center was transformed to accommodate the Gym. The group classes in cult Hoodi were amazing as there were ample slots earlier for group classes unlike now. The yoga room was converted to accommodate the group classes for SNC & HRX and Boxing and the space is reduced to almost half and that has resulted in reduction of booking slots. Unhappy customers, no breathing space and with fewer slots Cult Hoodi has lost its charm altogether. Proper measures should be taken to increase the group classes slots now else people will just not renew their memberships and will quit soon. Just wanted to end with the quote " A satisfied customer is the best business strategy of all". This should be an eye-opener for the management and stringent actions must be taken to cater to the needs of the customers.

They say they don't judge but I was literally bashed by the manager because I chose to charge my phone at the reception port. Now she tells me that there are valuable things here ...did she think I might have stolen those..wow!! The place is good but hey ur employees are not as good or probably not as happy as they shud be...

I started working out in Hoodi Centre from the day it opened in 2019 on women's day. The place used to be great with nice options like separate yoga studio, dance studio and a good well-lit and ventilated area for Strength training and boxing. Post covid, overall Cult facilities and services have degraded however it was smooth in this centre with some amazing trainers and the whole Hoodi centre facilities until CULT decided to reduce group classes and changing the centre to incorporate the traditional gym (hybrid). To do that they have demolished the beautiful Yoga studio. Cult works and still thriving after so many years because people loved the group classes format. For traditional they still have other options. But now with hybrid the group classes slots have reduced drastically. If you want to incorporate traditional gym with group classes, please do so but not by reducing the group classes workout area, total number of slots. Also, the new area with reduced capacity for group classes is not properly ventilated. In 15 mins of workout, you start feeling suffocating. Its all-closed space from 3 sides. There is no TV installed as it used to be in S&C/ HRX classes. The TV was so helpful for anyone to check step down versions of the exercise but there is no update if TV will be installed here as it used to be earlier. From Overall area, traditional gym is getting almost 70% of the space and whole group classes in the 25% area. Could you justify if that is fair specially for all members who only does group classes and now not getting slots due to reduced capacity and no. of classes. At least someone from leadership who took the decision of this conversion should have visited the centre, talked to members before deciding on this. There is a brand-new Cult gym (not a third-party gym) opened in May-2023 which is 2 minutes away from Cult Hoodi. It is already serving the purpose of traditional gym. Someone should have checked that before blindly deciding to make cult Hoodi a Hybrid centre. The only good things left in Cult Hoodi now are the trainers, the centre managers (they are so helpful and listen to all our complaints) and the washroom/ shower facilities rest all have been degraded when it comes to customer satisfaction.