Cocobay Resort - Resort hotel in Kumarakom - Kottayam, India

Really like the place ,the cleanliness and surroundings were well kept. The only thing which they need to improve rather fix is the electrical appliances and taps. Some fans won't work. The shower taps had the same issue which made bathing tedious. Fridge didn't work. Only if they could have attended to those minor things, it would have been a complete worthy experience.because every others things including service was awesome.

We stayed for a day at Cocobay expecting a beautiful time but the truth was miles far from our expectation. The room was priced at 7k per night and the moment we opened the door, the odor was so overpowering that we had to keep the door and windows open for sometime. On discovering that the AC was dysfunctional, we tried calling at the reception, only to know that the line wasn't connecting properly. And finally when we managed to get the concerned person, she rudely stated that it was working before we got in. We felt helpless and at the mercy of inhospitable people, who were adament at making the stay memorable for all the wrong reasons. Then we sat out in the scorching afternoon sun, waiting for another room. After 20 minutes, we were again let inside another stenchy room, with a bed smelling strongly of mould. But as the money we paid was non refundable, we had no other go but stay. The morning breakfast was average but what really made us angry was the smug attitude displayed by the service staff. And when we asked for a bottle of water, they said ( again rudely) that it was chargeable. But it is only expected of a hotel to provide its guests with a renewed supply of drinking water every day.The overall experience was pathetic with the only saving grace being the lake view.

I went with my husband for a relaxing holiday and this place did justice to our expectations in every possible way. Staffs are welcoming and polite and helpful. Mr Raymond , wazid (head of restaurant and kitchen) , dinesh , anandu, Ano (housekeeping head) , all housekeeping check is and chesta s including the Boatman made our stay happy and comfortable. Good food Clean campus Clean room Massive pool And five star location Anyone looking for a lazy holiday must visit this place

Very good hotel property for peace lover, excellent staff, food and prompt service for every thing, property manager and resturant staff are very cooperating including the person who pick up and drop through boat are very good human beings Thanks to every one for making our trip more pleasure able. This property is better than the five star resorts in kumarakom.

This is a hidden gem, they were shut for 4 years and are making a comeback. The only way to access this property is through a boat ride, after parking your car. The staff are very nice and a little raw, i guess since interaction with customers was limited. The food needs a lot of improvement, the majority of the dishes were below par. The issue is since you are stuck at the resort, there is no other option than dine there.

Excellent place to stay. Calm and relaxing views. Great staff + appreciable food and service by Wajeed and team at the restaurant.

It's a nice place to relax enjoy. Amazing location and best part you have to reach hotel from boat. Gives almost a Venice feeling except the boat guy is not singing

Staying at cocobay resort was an amazing experience. Me and my family stayed there for two nights, we enjoyed our time there a lot. The way to the resort is very unique, we travelled to it by boat. The staff were all very helpful with our baggage. The swimming pool was lovely, the water's temperature was very good. The food given there was very well made. The rooms were very comfortable to stay in, they were also very aesthetically pleasing. There was also a game room that had many wonderful games like table tennis, jenga, carroms etc. The atmosphere was very beautiful and calming. The people managing the resort made sure we were comfortable, they were all very courteous and lovely. I recommend cocobay resort to anyone looking for a good time in the summer.